Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neeshia Hankerson

Saint Paul,MN

Summary

Experienced Beauty Consultant with a proven track record at Walgreens, excelling in client relationship building and delivering exceptional customer service. Great at multitasking and organization, effectively addressing customers needs while boosting sales and enhancing store appeal. Recognized for training team members and maintaining a positive, collaborative environment.


Overview

6
6
years of professional experience

Work History

Beauty Consultant

Walgreens
12.2023 - Current
  • Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
  • Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
  • Conducted skincare consultations and boosting customer confidence in their appearance.
  • Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.

Shift Leader

Walgreens
02.2020 - 12.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction

Sales Associate

Joanne Fabrics
12.2018 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Agape High School
Saint Paul, MN
03-2019

Skills

  • Client relationship building
  • Customer service
  • Multitasking and prioritization
  • Detail-orientated
  • Friendly and helpful
  • Reliable and responsible
  • Teamwork and collaboration
  • Organization skills

Timeline

Beauty Consultant

Walgreens
12.2023 - Current

Shift Leader

Walgreens
02.2020 - 12.2023

Sales Associate

Joanne Fabrics
12.2018 - 01.2020

High School Diploma -

Agape High School

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