NEETE AGGARWAL
Sysmex America Inc.
Chicago,IL
Work Preference
Minimum Desired Compensation
$45000/yr
5
Certification
14
Years of experience
Detail-oriented Business Analyst & QA Analyst with 10+ years in business requirements gathering, functional testing, and process improvement. Translates business needs into technical specifications and manages end-to-end testing for mobile and web applications. Collaborates in Agile/Scrum environments to deliver effective solutions. Experienced with JIRA, Q-Test, Confluence, Salesforce, and manual testing strategies across various platforms.
Work History
Application Engineer (BA/QA)
4 Years 7 Months- Orchestrated communication between business stakeholders, clients, and development team to ensure clarity in understanding and documentation of requirements.
- Maintained complete project documentation, including user stories, process flows, acceptance criteria, meeting notes, and change requests in Confluence and Azure DevOps.
- Automated business workflows using Microsoft Power Automate integrated with SharePoint, Outlook, Teams, and Power Platform solutions in a SaaS/cloud environment.
- Supported the Quarterly Review Process (QRP) for reviewing, certifying, and auditing user access permissions across enterprise applications.
- Worked with business and security stakeholders to review access requirements, identify inappropriate permissions, and support remediation of access-related issues.
- Collaborated with cross-functional teams, including developers, QA, product owners, and business users, to prioritize features, resolve issues, and deliver high-quality releases.
- Performed functional, regression, usability, integration, and mobile testing for iOS and Android applications to validate business requirements.
- Logged, tracked, and verified defects in JIRA and Azure DevOps while coordinating with developers to ensure timely resolution.
- Supported Agile ceremonies, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.
- Collaborated with cross-functional teams to gather requirements and translate them into technical specifications.
- Conducted troubleshooting and debugging of applications to resolve issues efficiently and improve user experience.
- Supported software integration and implemented maintenance enhancements.
- Established strong working relationships with key stakeholders across different departments – from end-users to senior management-ensuring smooth communication channels during project execution.
- Analyzed business processes to identify areas for improvement and efficiency gains.
Application Analyst (BA/QA)
5 Months- Conducted requirements analysis and created detailed process flows.
- Developed and executed functional test cases for mobile and web applications.
- Supported access management activities using Okta and Microsoft Entra ID, including user authentication, application access, SSO, and account provisioning.
- Assisted with SailPoint identity governance activities, including access requests, identity information review, and user access certification.
- Supported the Quarterly Review Process (QRP) by reviewing user access permissions and documenting approval or remediation requirements.
- Performed cross-browser testing using Selenium Grid and managed defects using JIRA.
- Analyzed application performance to identify areas for improvement and enhance user experience.
- Collaborated with cross-functional teams to ensure seamless integration of applications within existing systems.
Software Analyst (BA/QA)
1 Year 6 Months- Refined system and business requirements through stakeholder interviews.
- Led end-to-end testing for Android and iOS applications.
- Developed test strategies, test cases, and execution plans.
- Collaborated with cross-functional teams to enhance software functionality and user experience.
- Implemented process improvements that increased efficiency in software deployment cycles.
- Developed detailed documentation for software specifications and system functionalities.
- Analyzed complex software systems to identify and resolve technical issues.
- Analyzed software requirements to enhance system functionality and user experience.
- Collaborated with cross-functional teams to streamline development processes and improve project outcomes.
Business Analyst / QA Analyst
10 Months- Gathered and validated requirements for vehicle diagnostic systems.
- Facilitated UAT and system testing; documented outcomes and recommendations.
- Identified and proposed improvements to QA processes and tools.
- Collaborated with cross-functional teams to gather requirements for software enhancements.
- Analyzed business processes to identify areas for improvement and efficiency gains.
QA Analyst
9 Months- Conducted UAT for Salesforce implementations within Agile teams.
- Tracked and managed defects in JIRA; supported alignment between business and development.
- Developed and executed comprehensive test plans for software applications, ensuring quality assurance standards were met.
- Kept scripts and test cases updated with current requirements.
- Documented testing procedures for developers and future testing use.
- Developed and maintained defect databases for known issues.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Managed defect reporting process, ensuring clear communication with stakeholders regarding issue status and resolution timelines.
- Improved software quality by executing thorough test plans and identifying defects before release.
- Developed comprehensive test plans and test cases for various healthcare applications.
- Executed functional, regression, and performance testing to ensure software quality.
QA Tester
1 Year 5 Months- Performed manual and regression testing of enterprise web applications.
- Validated backend data using SQL; documented defects using HP Quality Center.
- Collaborated with development teams to identify, document, and resolve defects effectively.
- Designed and executed comprehensive test plans to ensure software quality and functionality.
Junior Analyst
8 Months- Facilitated manual testing processes and ensured requirement validation to enhance Salesforce CRM functionality.
- Created test cases and audit documentation.
- Assessed business requirements to create focused solutions.
- Recommended financial solutions to senior analysts based on detailed financial reporting.
- Developed and executed initiatives to improve operational efficiency within business systems and procedures.
- Consolidated financial models for company efficiency creating [Number]% annual growth in revenue.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Analyzed data trends to inform decision-making and enhance operational efficiency.
- Developed reports using Excel and Tableau to visualize key performance indicators.
Education
Bachelor’s Degree - Information Technology / Business Administration
Skills
Business Analysis & Documentation
BRD
FRD
User Stories
Use Cases
Acceptance Criteria
BPMN
UML
Stakeholder Interviews
Workshops
Requirement Elicitation
Gap Analysis
Quality Assurance & Testing
Manual Testing: Functional
Regression
UAT
System
Integration
and Mobile Testing (iOS/Android)
Testing Tools: JIRA
Zephyr
QTest
HP Quality Center
Azure DevOps
Okta
and IIM
SQL for Database Validation
Salesforce Testing
and CI/CD Testing Pipelines
Tools & Technologies
Power Platform
Power Automate
SharePoint
Selenium
Salesforce CRM (Sales & Service Cloud)
Okta
IIM
Confluence
Agile (Scrum)
Waterfall
and SDLC
Documentation & Reporting
Test Plans
Test Cases
Defect Logs
Agile Reports
and Confluence Documentation
Soft Skills
Business Analysis
Requirements Gathering
and Stakeholder Management
Analytical Thinking
Problem-Solving
and Root-Cause Analysis
Cross-Functional Collaboration and Effective Communication
Strong Attention to Detail in QA Testing
Documentation
and Access Governance
Agile Mindset
Adaptability
and Ability to Manage Multiple Priorities
Process Improvement
Risk Identification
and Continuous Improvement
Effective Presentation
Facilitation
and Technical Documentation Skills
Technical Skills
Identity and Access Management: Okta
Microsoft Entra ID
IAM
Identity Governance and Administration (IGA)
Access Management
User Lifecycle Management
User Provisioning
Deprovisioning
Role-Based Access Control
Single Sign-On (SSO)
Multi-Factor Authentication (MFA)
Access Certification
Quarterly Review Process (QRP)
Data analysis
Project planning
Quality control
Quality assurance controls
Process improvement
Product development
Tools and Technologies: Azure DevOps
Confluence
JIRA
Selenium
Microsoft Power Automate
SharePoint
Microsoft Teams
Outlook
Power Platform
CI/CD
SaaS and Cloud Environments
Critical thinking
Certification
ISTQB Certified Tester – Foundation Level (CTFL),
2021, ISTQB Agile Tester (CTFL-AT), 2021,
ISTQB Certified Tester – AI (CT-AI), 2025,
ECBA – Entry Certificate in Business Analysis (IIBA), Professional Scrum Master I (PSM I), 2021,
CAST – Certified Associate in Software Testing, 2021
Timeline
Application Engineer (BA/QA)
Sysmex America Inc.
11.2021 - 06.2026Read More
Application Analyst (BA/QA)
Schaumburg Marketplace
06.2021 - 11.2021Read More
Software Analyst (BA/QA)
Sysmex America
10.2019 - 04.2021Read More
Business Analyst / QA Analyst
Navistar
12.2018 - 10.2019Read More
QA Analyst
Blue Cross Blue Shield
03.2018 - 12.2018Read More
QA Tester
Software Technology Inc.
09.2016 - 02.2018Read More
Junior Analyst
Cigna Health Care
02.2012 - 10.2012Read More
University in India
Bachelor’s Degree from Information Technology / Business Administration
Read More