Neethu Rajan
Monroe,WA
Summary
Compassionate and dedicated Social Worker with a Master’s degree in Social Work specializing in Medical & Psychiatry and experience in patient support, counseling, and special education. Skilled in providing empathetic care, managing patient interactions, and collaborating with healthcare teams to support patient needs. Eager to contribute strong interpersonal skills and a passion for helping others to a dynamic healthcare environment.
Overview
3
3
years of professional experience
Work History
Patient Support Executive
Kartavya Healtheon Pvt LTD
08.2013 - 10.2014
- Onboarding qualified patients through convenient channels such as mobile apps, QR codes, filling up forms
- Enhanced customer satisfaction by addressing and resolving technical issues promptly.
- Collaborated with cross-functional teams to provide comprehensive solutions for complex problems.
- Support and coordinate with pharma distributors of home delivery of medication and ensure patients stay on track with their treatment plans.
Special Educator & Counselor
Viswajyothi CMI Public School
07.2011 - 03.2013
- Delivered individualized education and counseling for students with special needs, fostering a supportive learning environment.
- Collaborated with educators and parents to develop and implement effective educational plans.
- Conducted counseling sessions to address academic, emotional, and behavioral issues.
Education
Master of Social Work (CSWE Accredited) - Medical And Psychiatry
Rajagiri College of Social Sciences
Kochi, India05.2011
Bachelor of Arts - English Literature
B.C.M College
Kottayam, Kerala05.2009
Skills
- Interpersonal Skills
- Operations Management
- Patient Counseling and Emotional Support
- Case Management and Care Planning
- Crisis Intervention and Conflict Resolution
- Multidisciplinary Team Collaboration
Timeline
Patient Support Executive
Kartavya Healtheon Pvt LTD
08.2013 - 10.2014
Special Educator & Counselor
Viswajyothi CMI Public School
07.2011 - 03.2013
Master of Social Work (CSWE Accredited) - Medical And Psychiatry
Rajagiri College of Social Sciences
Bachelor of Arts - English Literature
B.C.M College
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