Neetu Agarwal
Alpharetta,GA
Summary
14+ years of IT experience in various systems and platforms. Wide experience of working with various Clients, Onsite and Offshore as Developer, Lead and IT-BSA on different platforms. Extensive experience in COBOL, DB2, JCL, VSAM, CICS, MVS, Z/OS, TSO, ISPF, File-aid/File-manager, Changeman/Endeavor and other IBM tools / Utilities. Good domain knowledge of the Insurance, Healthcare, Travel, Banking & Financial services. Extensive experience in the Healthcare domain ranging from Claim processing, Adjudication, billing, payments, and various health care functions. Experience in full Software Development/Test Life Cycle (SDLC/STLC). Experienced in working on Waterfall and Agile methodology. Strong relationship building skills with customers, colleagues, and team. Excellent Team Building, Project handling and communication skills. Self-motivated, efficient, resourceful, and reliable under pressure. Demonstrated ability to function effectively as a team player as well as working independently to achieve objective. Strong analytical, problem solving and interpersonal skills. Innovative, Open to Learning, Receptive to Challenge.
Overview
19
19
years of professional experience
Work History
Development lead
Capgemini, USA
Atlanta, GA
08.2023 - 05.2025
- Worked on Masterpiece system and related application e.g., MPRT, OPAL, TMF etc.
- Coordinating with business for requirement related query/concern.
- Involved in functional/technical design of requirement.
- Ensures unit testing is completed on time and meets the test plan requirements and moved the code on time for system testing.
- Worked on the defects and resolved the tickets within the contractual SLAs with quality on time.
- Involve in Release activity and provide support.
- Coordinating with offshore team to support activities.
Senior Developer
Accion Labs (Canada)
Toronto, Canada
08.2021 - 12.2022
- Worked on user story as part of Sprint for any clarification and confirmation.
- Participated in team meetings and activities.
- Involved in Sprint planning and related activity.
- Communicate effectively with Client team members and business users at all levels.
- Worked on card payment functionality and transaction for e.g., RPS, TFSA and other transactions.
- Ensures unit testing is completed on time and meets the test plan requirements and moved the code on time for system testing.
- Provide support to testing team for data creation and other aspects etc.
- Worked on the defects and resolved the tickets within the contractual SLAs with quality on time.
- Involve in Release activity and provide support.
Development Team Lead
Amiga Informatics
Atlanta, GA
09.2019 - 06.2020
- Interacted with the client/business to gather & analyze business requirement from initial phase of project.
- Coordinating with business for requirement related query/concern.
- Provide guidance to offshore team for better solution and approach and helping them in case of any issue.
- Performs technical design reviews and code reviews to make sure the deliverables are of high quality & standards.
- Track the progress on deliverables for the changes identified as per release calendar.
- Coordinating with offshore team to support activities and status for the projects.
Development Team Lead
Probys
Atlanta, GA
02.2017 - 12.2018
- Interacted with the client/business to gather & analyze business requirement from initial phase of project.
- Involved in functional/technical design of requirement.
- Provided estimates (LOE) for changes identified as part of new business requirements and CRs.
- Worked on claim processing, billing, payments, and other health care functions.
- Provide support during release and involve in release activities.
- Coordinating with offshore team to support activities and status for the projects.
- Provide guidance to offshore team for better solution and approach and helping them in case of any issue.
- Performs technical design reviews and code reviews to make sure the deliverables are of high quality & standards.
- Track the progress on deliverables for the changes identified as per release calendar.
- Coordinating with team related to Service Now incidents and SNOW activity.
- Worked on JIRA and Confluence.
Sr. System Engineer
IBM India Pvt. Ltd
Pune, India
03.2010 - 06.2015
- Interacted with the client to gather & analyze business requirements of the various modules of the project.
- Developed COBOL, DB2 program and JCL to support batch processing.
- Utilized the following utilities FileAid, Xpeditor, SPUFI, Bind, DFSORT, SYNCSORT and IDCAMS to support development and testing.
- Utilized Endeavor version control tool to maintain the programs at all stages. Properly retrofitted the component which goes in multiple releases.
- Created repository for defects, logged reporting issues and exceptions.
- Conducted weekly brainstorming with team members to optimize the application.
- Designed and tested unit Test Case/Scenarios and assisted in integration/system/user acceptance testing.
- Used HP Quality center for tracking the test case execution and defects.
- Monitored and supported the application.
- Provided 24x7 Production Support monitoring and activities involving cycle monitoring, performance monitoring and improvements, resolution to abends, tickets & incidents.
- End to End ownership for all incidents.
- Root Cause Analysis for recurring incidents.
- Escalation & Bridge Call for critical incidents.
- Worked on required Process, Method, and Tools eg. ESC, ITSM etc.
- Provided KT and training to the new team members for all required area.
- Worked in effort estimation for the software components from design through unit testing.
Application Developer
CSC India Pvt. Ltd.
Noida, India
02.2008 - 01.2010
- Analysis of new functionality for Cyber life.
- Testing batch and reporting programs.
- Preparing unit test plans and unit test result.
- Defect resolution during Unit Testing.
- Monitored batch cycles from unit to production.
- Provided 24x7 Production Support monitoring and activities involving cycle monitoring, performance monitoring and improvements, resolution to abends, tickets & incidents.
- Support test and production batch cycles and resolve issues.
Associate Consultant
Capgemini India Pvt. Ltd.
Hyderabad, India
07.2007 - 02.2008
- Client interaction in clarifications and understanding requirements.
- Participated in technical discussions and sharing sessions.
- Worked on Vision plus software and related systems.
- Code review and active support during the testing phase.
- Preparing unit test plans and unit test results.
- Defect resolution during Unit Testing.
- Testing batch and reporting programs in Vision PLUS.
Application Developer
Tetra soft India Pvt. Ltd.
Hyderabad, India
06.2006 - 07.2007
- Analysis of new functionality.
- Coding of COBOL programs.
- Preparing unit test plans and unit test results.
- Defect resolution during Unit Testing.
- Testing and Debugging.
- Code review and active support during the testing phase.
Education
Bachelor of Technology - Electronics & Communication
UPTU(AKTU)
Lucknow01.2005
Skills
- Z/OS
- Windows 2000
- Windows XP
- Windows 7
- CICS
- TSO/ISPF
- COBOL-II
- JCL
- SQL
- DB2
- VSAM
- IMS
- Changeman
- Endeavor
- CA-7
- CONTROL-M
- HP Quality Center
- JIRA
- Xpeditor
- FileAid/File Manager
- SPUFI
- Beyond Compare
- Service Now
- Confluence
- ITSM
- TMF
- Fault Analyzer
- MFE
- Abend-aid
- IDCAMS
- IEBGENER
- IEBCOPY
- IEFBR14
- Syncsort
- DFSORT
- Lotus Notes
- MS Outlook
- MS Word
- MS Excel
- MS PowerPoint
- MS Visio
Timeline
Development lead
Capgemini, USA
08.2023 - 05.2025
Senior Developer
Accion Labs (Canada)
08.2021 - 12.2022
Development Team Lead
Amiga Informatics
09.2019 - 06.2020
Development Team Lead
Probys
02.2017 - 12.2018
Sr. System Engineer
IBM India Pvt. Ltd
03.2010 - 06.2015
Application Developer
CSC India Pvt. Ltd.
02.2008 - 01.2010
Associate Consultant
Capgemini India Pvt. Ltd.
07.2007 - 02.2008
Application Developer
Tetra soft India Pvt. Ltd.
06.2006 - 07.2007
Bachelor of Technology - Electronics & Communication
UPTU(AKTU)
Skills Profile
Z/OS, Windows 2000, XP, 7, CICS, TSO/ISPF, COBOL-II, JCL, SQL, DB2, VSAM, IMS, Changeman, Endeavor, CA-7, CONTROL-M, HP Quality Center, JIRA, Xpeditor, FileAid/File Manager, SPUFI, Beyond Compare, Service Now, JIRA, Confluence, ITSM, TMF, Fault Analyzer, MFE, Abend-aid, IDCAMS, IEBGENER, IEBCOPY, IEFBR14, Syncsort, DFSORT, Lotus Notes, MS Outlook, MS Word, MS Excel, MS Power point, MS Visio
Similar Profiles
Saurabh GuptaSaurabh Gupta
Senior Cloud Solution Architect at Capgemini USASenior Cloud Solution Architect at Capgemini USA
Julisa MonroyJulisa Monroy
Senior Collections Representative at Capgemini Business Services USA LLCSenior Collections Representative at Capgemini Business Services USA LLC
GAURAV KUMARGAURAV KUMAR
Tibco Spotfire Developer at Capgemini/GE- USA, Bank/ HealthcareTibco Spotfire Developer at Capgemini/GE- USA, Bank/ Healthcare
Jack WilsonJack Wilson
Produce Clerk at PublixProduce Clerk at Publix
Austin SchippersAustin Schippers
Behavioral Health Technician at Denver Health Emergency DepartmentBehavioral Health Technician at Denver Health Emergency Department