Book reading, ongoing Learning, Walking in nature, Volunteer and love animals
Neetu Chellani
Business Manager/owner
Charlotte,NC
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Buiness OWNER/MANAGER
Thai Express
Charlotte, United States
11.2020 - 11.2021
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed day-to-day business operations.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Maintained up-to-date administrative records to monitor operational conditions.
- Consulted with customers to assess needs and propose optimal solutions.
- Created and monitored promotional approaches to increase sales and profit levels.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Trained and motivated employees to perform daily business functions.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Optimized team hiring, training and performance.
BUINESS OWNER/Manager of Operations
Kumon Math & Reading Centre
Charlotte, NC
05.2010 - 05.2019
- Opened Kumon franvhise and managed business, growing revenue from $10,000to $1,00,000 in first year.
- Managed day-to-day business operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Trained and developed team members to build human capital.
- Devised processes to boost long-term business success and increase profit levels.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Optimized team hiring, training and performance.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Created and monitored promotional approaches to increase sales and profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Business /HR Manager
Xansa Computers
Agra, UP
07.2001 - 11.2002
- Motivated employees through special events, incentive programs and constructive feedback.
- Implemented performance review and motivational strategies to elevate HR team results.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 30 new employees.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Coordinated ongoing technical training and personal development classes for staff members.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Directed job fairs to bring in local talent for long term and seasonal positions.
Education
MBA - Marketing And IT
Maharishi University of Management
Fairfield, IA 07.1999 - 06.2001
Skills
Relationship building
Partnership development
Budgeting
Strategic planning
Business launch
Staff Management
Profit and Loss
Coaching and mentoring
Operations management
Business planning
Consulting
Human Resource Management
Business Development
Negotiation
Capital pursuit
Verbal and written communication
Project Management
Marketing
Budget development
Business administration
Client Service
Financial Management
Critical Thinking
Accomplishments
- Achieved yearly profit for company by completing goals with accuracy and efficiency.
- Supervised team of 30+ staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Buiness OWNER/MANAGER
Thai Express
11.2020 - 11.2021
BUINESS OWNER/Manager of Operations
Kumon Math & Reading Centre
05.2010 - 05.2019
Business /HR Manager
Xansa Computers
07.2001 - 11.2002
MBA - Marketing And IT
Maharishi University of Management
07.1999 - 06.2001