Neetu Singh
Kissimmee,FL
Summary
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 10 years of experience to new professional challenges with growth-oriented organization.
Overview
19
19
years of professional experience
Work History
Director of Programs and Network
Reli Inc
07.2022 - Current
- Created strategic provider network expansion strategies in alignment with client needs, network data, and market analysis
- Researched market rates and analyzed profit/loss of contracts to create a Contracting
- Guides for network recruiters
- Negotiated provider network contracts ensuring a favorable partnerships
- Fostered strategic partnerships with providers across the nation
- Worked cross-departmentally to create outcome based reimbursement program in the
- Workers’ Compensation space
- Served as a market-facing company representative at conferences and networking events to promote company’s value proposition
- Reviewed claims issues and created plans to alleviate provider abrasion to ensure quality of network
Services Director
Reli Inc
10.2019 - 07.2022
- Network Development, and Employer, Managed a nationwide provider network of over 40,000 providers
- Liaised with large provider organizations for recruiting opportunities
- Hired, trained and led a team of provider relations, network development, and employer services representatives
- Created new workflows and processes to be more scalable and efficient
- Created training programs for new hires
- Worked closely with internal teams to resolve claims disputes while focusing on customer service
- Identified network gaps and managed the recruiting, contracting, and account management processes
Medical Care Coordination Director
Reli Inc
10.2017 - 10.2019
- Was tasked with analyzing and recreating workflows to identify opportunities to increase efficiency and customer service
- Hired, trained and led team of claims coordinators to effectively coordinate workers’ compensation claims
- Identified Key Performance Indicators and created corresponding reports
- Created training programs and implemented them for new hires
- Increased revenue 22% after revamping workflows within first quarter of starting in the position
Clinical Services Director
Reli Inc
07.2017 - 10.2017
- Led a team of clinic care coordinators
- Identified and removed redundant expenditures
- Created training program for HIPAA compliance
Director of Operations
MDanalytix Inc
08.2016 - 06.2017
- Set up organizational structure for this startup Clinical Research Organization
- Worked with all departments to create workflows and training programs
- Managed vendors, partners and helped sales team with business development projects
- Contracted with providers to identify clinical research sites and maintained partnerships by troubleshooting site, payment, and workflow issues
Practice Manager
FalconER Urgent Care
12.2015 - 08.2016
- Setup workflows for this startup urgent care practice to create an uninterrupted and satisfactory patient experience
- Hired, trained and managed radiologist technicians and front desk staff
- Worked with the local specialists to create a mini referral network for occupational injuries claims
- Setup the practice’s occupational medicine program and substance abuse cessation program from the ground up
Practice Administrator
Paramount Anesthesia Associates
08.2014 - 07.2015
- Helped with daily workflow efficiencies
- Maintained provider network of surgical centers and private practices
- Created and presented conference materials
Business Administrator
RK Keystone Mobile Mart
08.2004 - 01.2009
- Managed employee schedules, reconciled daily accounts, and managed vendors
- Created marketing strategies to increase business and foot traffic
- Managed inventory
Education
Masters - Emergency Medicine and Management
Thomas Jefferson University
Bachelors of Science - Biochemistry and Health and Human Development
Lehigh
University
Skills
- Payer Contract Negotiations; Provider Relations; Outcome Based Reimbursement; Strategic
- Business Development; Account Management; Vendor Management; Project Management;
- Collaboration; Innovative Problem Solving; Compliance; Team Leader
Timeline
Director of Programs and Network
Reli Inc
07.2022 - Current
Services Director
Reli Inc
10.2019 - 07.2022
Medical Care Coordination Director
Reli Inc
10.2017 - 10.2019
Clinical Services Director
Reli Inc
07.2017 - 10.2017
Director of Operations
MDanalytix Inc
08.2016 - 06.2017
Practice Manager
FalconER Urgent Care
12.2015 - 08.2016
Practice Administrator
Paramount Anesthesia Associates
08.2014 - 07.2015
Business Administrator
RK Keystone Mobile Mart
08.2004 - 01.2009
Masters - Emergency Medicine and Management
Thomas Jefferson University
Bachelors of Science - Biochemistry and Health and Human Development
Lehigh
University
Similar Profiles
Cynthia HollowayCynthia Holloway
Senior Medical Coder at RELI Group, IncSenior Medical Coder at RELI Group, Inc
Peggy GiattinaPeggy Giattina
Underwriter/VP of Title Services at Reli Settlement Solutions, LLCUnderwriter/VP of Title Services at Reli Settlement Solutions, LLC
Jayati PenumartiJayati Penumarti
HR Generalist at Reli GroupHR Generalist at Reli Group
Nicol GuerreroNicol Guerrero
Housekeeping Supervisor at Four Season ResortHousekeeping Supervisor at Four Season Resort
Maria E. GonzalezMaria E. Gonzalez
Brokerage Associate at Charles SchwabBrokerage Associate at Charles Schwab