NEFOUZ ABUHAMDAE
Oakland,USA
Summary
Dental graduate/Customer Service Representative who utilizes strong business, sales and customer service skills to meet goals and exceed client expectations. Work well in a high pressure environment. Looking for a position with room for growth opportunities.
Overview
10
10
years of professional experience
Work History
Security Guard
Allied Universal Security Services
San Francisco, USA
03.2024 - 08.2026
- Prevent and deter unauthorized access, theft, vandalism, and other potential security threats.
- Conduct routine patrols of the premises, monitor surveillance systems, and enforce rules and regulations to ensure the safety of people and property.
- Assisted visitors and employees by checking identification, issuing visitor badges, and providing directions for improved access and security
- Demonstrated proficiency in computer systems to streamline data entry and enhance operational efficiency
- Experienced in data entry and stock inventory
- Resolved client inquiries, complaints, and questions to enhance customer experience
- Gained extensive knowledge in product sales
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Allied Universal
Security Guard
Pro Guard Security
San Francisco, USA
05.2024 - 07.2024
- Acted as a visible presence to deter criminal activity
- Monitored surroundings to identify suspicious behavior
- Provided visible deterrent to crime
- Monitored property access to ensure safety
- Taking action in emergency situations.
Receptionist
Ziba Beauty
Daly City, USA
08.2016 - 10.2018
- Greet and welcome customers
- Recognized and addressed client needs to enhance satisfaction
- Greeted customers at front desk to create a welcoming environment.
- Answered high-volume phone calls and booked appointments using MS Office and Excel
- Assisted customers and colleagues to create a supportive environment
- Assisted team members with their tasks to promote collaboration.
Education
Associates - Dental
Polaris Career Center
Middleburg Heights, OHSkills
- Surveillance monitoring
- Emergency response
- Safety protocols
- Client relations
- Conflict resolution
- Customer relations
- Client relations
- Task management
Timeline
Security Guard
Pro Guard Security
05.2024 - 07.2024
Security Guard
Allied Universal Security Services
03.2024 - 08.2026
Receptionist
Ziba Beauty
08.2016 - 10.2018
Associates - Dental
Polaris Career Center