Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nefateria Thomas

Hempstead

Summary

Reliable and detailed-orientated professional with hands-on experience in logistics, customer service, and youth leadership. Proven ability to multitask, manage sensitive materials, and assist diverse individuals in high-pressure environments. Strong communication, technical, and organizational skills with the dedication to workplace safety and team collaboration.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Warehouse Agent

DHL Express
10.2020 - Current
  • Handled time-sensitive materials for pickup, transit, delivery, and sorting.
  • Loaded, unloaded, and processed cargo with speed and accuracy.
  • Operated scanners and adhered to procedures for material handling.
  • Secured cargo using proper strapping, bracing, and padding tools.
  • Ensured compliance with safety and transport regulations.

Passenger Agent

Hallmark Aviation
04.2018 - 01.2020
  • Greeted and verified passenger documents and boarding passes.
  • Directed travelers to airline checkpoints and assisted with concerns.
  • Managed boarding lines and offered passenger support throughout.

Youth Leader / Teacher’s Assistant

YMCA Youth and Adults Program
12.2015 - 01.2017
  • Assisted teachers and led childcare programs.
  • Coordinated talent shows and youth events.
  • Participated in community fundraisers and charity events.
  • Ensured youth safety, development, and engagement.

Education

High School Diploma - undefined

Penn Foster High School
01.2016

Skills

  • Customer Service & Multitasking
  • Basic Computer Knowledge (MS Office, Windows, Internet)
  • Typing & Phone Handling
  • Teamwork & Communication
  • Works well with diverse coworkers and clients

Certification

New York institute of medical careers

Queens, New York




Certificate: Phlebotomy Technician

▪ Anatomy and Physiology, Medical Asepsis

▪ Understanding Vital Signs

▪ Assisting with examination Injection

▪ Medication, Diet and Nutrition

▪ Different types of blood tests

Timeline

Warehouse Agent

DHL Express
10.2020 - Current

Passenger Agent

Hallmark Aviation
04.2018 - 01.2020

Youth Leader / Teacher’s Assistant

YMCA Youth and Adults Program
12.2015 - 01.2017

High School Diploma - undefined

Penn Foster High School

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