NEFE IGHODAKPO
Project Manager/Scrum Master
Atlanta,GA
Summary
Results-driven Senior Project Manager and Release Train Engineer with 9+ years of experience in financial services and fintech. Specializes in digital transformation, core banking modernization, and SaaS integration. Expert in Agile, ITIL4, SRE frameworks, and regulatory compliance (SOX, PCI-DSS, AML/KYC). Skilled in financial governance, CapEx/OpEx management, and advanced reporting using Power BI and Tableau. Proven ability to deliver multi-million-dollar programs, improve operational resilience, and foster cross-functional collaboration.
Overview
8
8
years of professional experience
4
4
Certification
Work History
Project Manager / Change Management
Infosys LTD
01.2021 - Current
- Directed enterprise-wide digital banking transformation and payments modernization programs exceeding $10M budgets, ensuring strategic alignment and regulatory compliance.
- Integrated SRE and ITIL4 hybrid governance models to enhance reliability, observability, and risk control across multiple platforms.
- Developed advanced Power BI and Tableau dashboards for executive reporting on budget, risk, and delivery performance, enabling data-driven decisions.
- Partnered with Finance for revenue recognition, accrual tracking, and IFRS/GAAP compliance reporting, reducing audit discrepancies by 30%.
- Mentored project and Scrum leaders, embedding Lean-Agile and SRE best practices, improving delivery predictability by 25%.
- Delivered a payments program increasing transaction throughput by 40% and cutting operational costs by $2.5M annually.
- Demonstrated experience with data structures, data analytics, and AI concepts.
- Demonstrated Product management experience in an Artificial Intelligence or Agentic AI framework.
- Identified plans and resources required to meet project goals and objectives.
- Experience working with and understanding AI and the technology behind it
Project Manager / Release Train Engineer
AMEX
01.2022 - 10.2022
- Delivered digital banking and fintech projects under Agile and ITIL4 frameworks, ensuring compliance with SOX, PCI-DSS, AML/KYC.
- Applied SRE practices to improve service reliability and operational resilience across payment and client onboarding platforms.
- Managed cross-functional coordination, project governance, and financial planning for new digital product launches, reducing time-to-market by 15%.
- Built executive dashboards in Tableau and Power BI to track KPIs, ROI, and compliance status, improving transparency for stakeholders.
- Partnered with Risk, Compliance, and Finance to validate new product specifications and audit documentation, ensuring zero compliance breaches.
- Achieved 25% improvement in delivery efficiency by integrating Agile ceremonies with SRE-driven performance monitoring.
Project Manager / Scrum Master
ZHILLS SYSTEMS
01.2019 - 12.2021
- Oversaw SaaS integration and core banking modernization initiatives, aligning delivery with ITIL4 Service Management best practices.
- Implemented SRE reliability metrics (uptime, error budgets, incident tracking) to strengthen system availability and reduce downtime incidents by 18%.
- Produced interactive financial and performance dashboards using Power BI and Tableau for C-level visibility, improving reporting accuracy by 40%.
- Controlled project budgets, forecasted resource needs, and ensured alignment with CapEx/OpEx targets, reducing overspending by 12%.
- Drove agile release planning, change control, and service transition activities across distributed teams, improving delivery timelines by 20%.
Agile Scrum Master
COX AUTOMOTIVE
08.2017 - 12.2018
- Managed end-to-end process improvement projects that eliminated waste and automated operations, reducing manual effort by 30%.
- Led Kanban Engineering team and assisted them to sustain delivery flow, improving throughput by 15%.
- Scheduled and facilitated all Agile ceremonies including planning, stand-up, demo, and retrospective, ensuring team alignment and transparency.
- Participated in project financial planning/budgeting and ensured financial performance throughout the project lifecycle.
Education
National Diploma - Petroleum Engineering Technology
Petroleum Training Institute
01.2012
Bachelor of Science - Business Administration
Delta State University Abraka
Nigeria07-2016
Skills
- Project & Change Management
- Agile & SAFe Frameworks
- Financial Governance & Compliance
- Risk Management & Stakeholder Engagement
- Data-Driven Reporting (Power BI, Tableau)
- Team Leadership & Coaching
- Vendor relationship management
- Cross-functional team leadership
Certification
- PMP, PMI
- Scrum Master, Scrum Inc
- SAFe 5 Scrum Master, Scaled Agile
- Scrum Product Owner, Scrum Inc
- ICP-APM, ICAgile
- Technical Support Fundamentals, Google
Timeline
Project Manager / Release Train Engineer
AMEX
01.2022 - 10.2022
Project Manager / Change Management
Infosys LTD
01.2021 - Current
Project Manager / Scrum Master
ZHILLS SYSTEMS
01.2019 - 12.2021
Agile Scrum Master
COX AUTOMOTIVE
08.2017 - 12.2018
National Diploma - Petroleum Engineering Technology
Petroleum Training Institute
Bachelor of Science - Business Administration
Delta State University Abraka