Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nefertiti Morgan

Summary

Dedicated healthcare professional with experience at Optim Orthopedics, skilled in patient care and HIPAA compliance. Proven ability to enhance patient satisfaction through compassionate communication and meticulous specimen handling. Adept at fostering a collaborative environment while mentoring junior staff, ensuring adherence to safety protocols and best practices in medical procedures.

Overview

8
8
years of professional experience
1
1
Certification

Work History

X-Ray Technician Assistant

Optim Orthopedics
12.2024 - Current


  • Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
  • Maintained examination rooms and restocked medical and radiologic supplies.
  • Promoted patient satisfaction through compassionate care and effective communication during all stages of the imaging process.

CMA/Phlebotomist

Home Health Aid
01.2020 - 12.2024
  • Mentored junior staff members on best practices in accounting procedures, fostering a collaborative work environment conducive to professional growth.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Medical Receptionist

J C Lewis Health Clinic
01.2017 - 01.2020
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Education

Certificate - Phlebotomy

Phlebotomy Connection
06-2025

Certificate - Medical Assistant

Tyler Junior College
Troup, TX
11-2017

GED -

Savannah Technical College
Savannah, GA
08-2016

Skills

  • Records management
  • Community outreach
  • Patient care
  • Sterilization
  • Venipuncture
  • Order of draw
  • Specimen handling
  • Butterfly needle technique
  • HIPAA compliance

Certification

  • CMA - Certified Medical Assistant
  • PT - Phlebotomy Technician

Timeline

X-Ray Technician Assistant

Optim Orthopedics
12.2024 - Current

CMA/Phlebotomist

Home Health Aid
01.2020 - 12.2024

Medical Receptionist

J C Lewis Health Clinic
01.2017 - 01.2020

Certificate - Phlebotomy

Phlebotomy Connection

Certificate - Medical Assistant

Tyler Junior College

GED -

Savannah Technical College
Nefertiti Morgan