Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
RegisteredNurse
Nefertiti Murray

Nefertiti Murray

Houston,TX

Summary

Pharmacy technician with proven customer service skills and hands-on experience in retail operations. Expertise in payment processing and sales, contributing to enhanced customer satisfaction and operational efficiency. Strong communicator and collaborative team member, committed to continuous learning and supporting organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Kroger’s
Richmond, VA
01.2023 - 06.2023
  • Processed cash, check, debit, and credit card payments using Point-of-Sale system with accuracy.
  • Operated cash register to ensure efficient transaction handling for customers.
  • Scanned items and verified pricing accuracy to enhance checkout experience.
  • Delivered exceptional customer service through active listening and engagement techniques.
  • Collaborated with front-end staff to provide comprehensive assistance to customers.
  • Responded to customer inquiries over the phone regarding operations and product details.
  • Verified legal age of customers for alcohol and tobacco purchases to ensure compliance.

Front Desk Receptionist

Robert Half Staffing Agency
Hackensack, NJ
01.2019 - 03.2021
  • Provided professional customer service by responding swiftly to inquiries via phone and email.
  • Greeted visitors warmly, directing them to appropriate personnel while ensuring a pleasant experience.
  • Handled incoming and outgoing mail and packages efficiently to maintain operational flow.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

Graduate Certificate - Pharmacy Technician

Penn Foster College
01.2025

Graduate Certificate - Pharmacy Technician

Ashworth College
01.2025

Skills

  • Customer service and support
  • Team collaboration
  • Basic mathematics
  • Dependability and reliability
  • Empathy and patience
  • Records management
  • ID verification
  • Point-of-sale operation
  • Data entry
  • Honesty and dependability
  • Quick decision-making
  • Cash handling
  • Microsoft Office proficiency
  • Security procedures knowledge
  • Verbal communication skills
  • Customer assistance strategies
  • Work ethic and integrity
  • Return processing
  • Personal organization skills
  • Professional demeanor
  • Inventory management

Certification

  • Registered Pharmacy Technician, 05/01/25
  • PTCB CPhT Certification, 05/01/25

References

Available upon request

Timeline

Cashier

Kroger’s
01.2023 - 06.2023

Front Desk Receptionist

Robert Half Staffing Agency
01.2019 - 03.2021

Graduate Certificate - Pharmacy Technician

Penn Foster College

Graduate Certificate - Pharmacy Technician

Ashworth College

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