Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nefertiti Vanderbilt

Nefertiti Vanderbilt

Oak Park,IL

Summary

Motivated and reliable professional with over 10 years of experience in customer service, administrative support, and real estate. Skilled in managing front-office operations, building strong client relationships, and delivering high-quality service in fast-paced environments. Known for adaptability, attention to detail, and a warm, professional demeanor that puts clients at ease. Committed to excellence, integrity, and creating positive client experiences across diverse industries.

Overview

13
13
years of professional experience

Work History

Real Estate Agent

Compass Real Estate
01.2017 - Current
  • - Guided clients through buying, selling, and leasing processes with a focus on personalized service and client satisfaction
  • - Conducted property showings, open houses, and virtual tours to showcase listings effectively
  • - Drafted and reviewed contracts, disclosures, and addendums in compliance with Illinois real estate law
  • - Collaborated with mortgage lenders, inspectors, attorneys, and title companies to ensure smooth closings
  • - Maintained organized transaction files and met all critical deadlines from listing to close
  • - Built a referral-based business by providing trustworthy, ethical guidance and cultivating strong client relationships

Administrative & Guest Services Support

Direct Labor Staffing
01.2015 - 01.2016
  • - Provided front desk and guest services support at various hotels across the Chicago area, ensuring a welcoming and professional guest experience
  • - Performed administrative tasks including data entry, reservation management, and clerical support for hotel departments
  • - Supported event and conference coordination by assisting with setup, guest check-ins, and logistics
  • - Adapted quickly to different team environments and property standards while maintaining excellent customer service
  • - Handled confidential information and guest inquiries with discretion, professionalism, and attention to detail

Office Manager

American Financial Solutions
01.2013 - 01.2015
  • - Oversaw daily office operations, including scheduling, client intake, and workflow coordination for a financial services team
  • - Maintained organized client files and financial documents, ensuring compliance with company policies and privacy regulations
  • - Managed a small team of administrative staff and interns, delegating tasks and monitoring productivity to maintain smooth operations
  • - Handled inbound and outbound communications, resolved client concerns, and supported high-value client retention efforts
  • - Processed billing, payroll, and office supply procurement while staying within budget and improving overall office efficiency

Education

Bachelor of Arts - Theatre

University of Chicago
01.2015

Associate of Arts - Business Administration And Management

Harold Washington College
Chicago, IL
01-2027

Skills

  • - Customer service & client relations
  • - Microsoft Office Suite (Word, Excel, Outlook)
  • - Document management & scheduling
  • - Real estate contract familiarity
  • - Adaptability and multitasking
  • - Strong written and verbal communication
  • Mortgage counseling
  • Buyers' agent
  • Buyer contracts

Timeline

Real Estate Agent

Compass Real Estate
01.2017 - Current

Administrative & Guest Services Support

Direct Labor Staffing
01.2015 - 01.2016

Office Manager

American Financial Solutions
01.2013 - 01.2015

Bachelor of Arts - Theatre

University of Chicago

Associate of Arts - Business Administration And Management

Harold Washington College

Similar Profiles

CREATE PROFILE