I seek a position where I can apply my experience and skills to make meaningful contributions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Account Manager
Perina Trucking LLC
Rosenberg
03.2019 - Current
Load Planning & Dispatching: Identify, negotiate, and book freight loads; assign them to drivers; and plan efficient routes.
Driver Management & Communication: Track driver locations, ensure timely pickups and deliveries, and manage hours-of-service compliance.
Regulatory Compliance: Ensure that all vehicles and drivers comply with Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations, including maintenance schedules and, starting in 2024, filing a Beneficial Ownership Information (BOI) Report.
Financial & Safety Management: Maintain records of expenses (such as fuel and tolls), invoice clients, and implement safety policies.
Logistics Management: Monitor driver hours of service (HOS) to ensure compliance with DOT regulations.
Problem-Solving: Address emergencies, including vehicle breakdowns, traffic delays, or severe weather, by rerouting drivers or organizing necessary repairs.
Client Liaison: Provide real-time updates to customers regarding load status and resolve any delivery issues that may arise.
Submit Accurate Documentation: Promptly provide the factoring company with a clean bill of lading (BOL), rate confirmation, and invoice.
Ensure Non-Recourse/Recourse Compliance: Understand that in recourse factoring, the carrier must repurchase the invoice if the broker fails to pay. Non-recourse factoring typically covers credit-related non-payment.
Manage Communication: Maintain transparency with the factoring company regarding customers, especially if a broker’s payment is received directly by the carrier, which must be immediately passed on to the factory.
Contract Adherence: Follow contract terms, including notice periods of 30-90 days when switching companies.
Lab Associate Manager of Quality Control
Kavis Pharmaceutical
Sugar Land
09.2022 - 09.2024
Supervised the Quality Control (QC) team and effectively managed daily operations.
Ensured the timely completion of QC tests and documentation.
Authored and revised deviation and Corrective and Preventive Action (CAPA) reports.
Led investigations into out-of-specification results and deviations.
Implemented change controls to enhance compliance.
Developed QC protocols for testing new products.
Optimized laboratory processes to improve efficiency.
Coached and developed staff members.
Quality Control Supervisor
Biotics Research Corporation
Rosenberg
10.2011 - 08.2022
Oversaw staff and department activities while assigning duties.
Managed the hiring, firing, disciplinary actions, and training processes.
Conducted advanced and specialized quality control (QC) tests and techniques.
Re-evaluated methods to recommend procedural changes.
Initiated quality control measures to ensure high work quality.
Enhanced data integrity and compliance in documentation.
Streamlined QC processes to increase efficiency.
Performed microbiological validation and routine testing, interpreting results according to departmental standard operating procedures.
Wrote out-of-specification (OOL) investigations, Media Fill Protocols, Technical Assessments, and Final Reports while updating standard operating procedures (SOPs) and risk assessments.
Approved microbial testing and sterilization records to ensure compliance with environmental, health, and safety standards.
Conducted laboratory equipment validations as needed.
Performed equipment calibrations.
Assisted with microbial investigations as necessary.
Prepared trend analyses and reports.
Completed any other tasks or duties assigned by the manager.
Customer Service Pharmacy Cashier
CVS Pharmacy
Dallas, Texas
08.2008 - 05.2009
Greeted customers upon entering the store.
Set up merchandise displays and show prices using an electronic cash register or other methods.
Received and processed payments made by cash, check, credit card, and automatic debit.
Wrapped purchased items and placed them in bags.
Provided information to customers and guests.
Communication
Excellent verbal and written communication skills
Precise and meticulous.
Education
Bachelor of Science -
Texas Woman’s University (TWU)
Denton, Texas
05-2011
High School - Honor
Hillcrest High School
Dallas, Texas, USA
01-2006
Skills
Languages: Full Professional Proficiency in English and Amharic
Computer: Microsoft Office: Word, PowerPoint, Excel, Outlook
Certification
Certificate from Upper Bound Pre-college Program - Southern Methodist University (SMU), Dallas, Texas, USA. Aug. 2006, BSL- 2 (Biosafety Level 2) and OSHA 30-hour Course