Overview
Work History
Education
Skills
Assessments
Personal Information
Languages
Timeline
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Neftali Batista

Orlando,FL

Overview

5
5
years of professional experience

Work History

Food and Beverage Attendant

The Walt Disney Company
Kissimmee, FL
05.2023 - 02.2024
  • Responsibilities may include: taking orders, operating a point-of-sale system (POS register), cash handling, fulfilling orders, food preparation, bussing, general cleaning, stocking items and keeping inventory.
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.

Griller

Pollo Tropical
Kissimmee, FL
03.2023 - 06.2023
  • Maintained a clean and safe grilling station, ensuring all food safety regulations were followed.
  • Monitored grill temperatures to ensure proper cooking of food items.
  • Demonstrated knowledge of menu items and how they are prepared.
  • Operated grills, deep fryers, ovens, steamers, slicers and other kitchen equipment in accordance with safety guidelines.
  • Cleaned work areas and equipment following established sanitation procedures.
  • Stocked refrigerators with fresh ingredients and supplies daily.
  • Inspected kitchen equipment regularly to ensure it was functioning properly.
  • Followed recipes accurately while adhering to portion control guidelines.

Front Desk Receptionist

Westgate
Kissimmee, FL
07.2022 - 12.2022
  • Front desk manager on duty at Westgate resorts towers
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Provided administrative support such as filing documents, photocopying and scanning materials.

Cocinero

Church's Chicken
Mayagüez, Puerto Rico
12.2021 - 05.2022
  • Cocinar todos los productos antes de servirlos al cliente.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ordered supplies as needed for the kitchen.

Packer

Cardinal NELG
Jessup, Philadelphia
02.2019 - 03.2020
  • My responsibility was to pack and deliver the glass pallets to the shipping area.
  • Unloaded and loaded trucks with merchandise for distribution.
  • Organized inventory in the warehouse according to established procedures.
  • Inspected packages for accuracy and completeness before shipping.
  • Packed products in accordance with specified instructions.
  • Wrapped items securely using appropriate packing materials.
  • Labeled boxes, crates, and other containers accurately.
  • Maintained records of shipments, returns, and damages.

Education

High School Diploma -

Colegio Cristiano Lumbrera De Oriente
RD
05-2011

Some College (No Degree) - Business Administration

Universidad Autonoma Del Caribe
Santo Domingo

Skills

  • Forklift
  • Packaging
  • Shipping & Receiving
  • Warehouse Experience
  • RF Scanner
  • Pallet Jack
  • Order Picking
  • Cleaning Experience
  • Cashiering
  • Customer service
  • Order Picker
  • Microsoft Word
  • Freight Experience
  • Materials Handling
  • Quality Inspection
  • Load & Unload
  • Manufacturing
  • Logistics
  • Supply Chain
  • Assembly
  • Serving
  • Bilingual

Assessments

  • Forklift safety, Proficient, 06/01/21
  • Attention to detail, Proficient, 06/01/21

Personal Information

Work Permit: Autorizado a trabajar en EE. UU. para cualquier empresa

Languages

  • English, Fluent
  • Spanish, Expert

Timeline

Food and Beverage Attendant

The Walt Disney Company
05.2023 - 02.2024

Griller

Pollo Tropical
03.2023 - 06.2023

Front Desk Receptionist

Westgate
07.2022 - 12.2022

Cocinero

Church's Chicken
12.2021 - 05.2022

Packer

Cardinal NELG
02.2019 - 03.2020

High School Diploma -

Colegio Cristiano Lumbrera De Oriente

Some College (No Degree) - Business Administration

Universidad Autonoma Del Caribe

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Neftali Batista