NEFTALI CARRASQUILLO, JR.
Rotonda West,FL
Summary
LAW ENFORCEMENT PROFESSIONAL Experienced Senior Director with a demonstrated history of working in the transit industry as an employee of the NYC Transit Authority. Strong operations professional skilled in conducting various types of Investigations, Crisis Management, Emergency Management, Law Enforcement, and Intelligence. Over 20+ in managing resources and teams of varying skill levels with proven experience. Inspector General and Executive experience overseeing professional and administrative personnel to include goal setting, budget submissions and justification, staffing and training as well as interaction with governance at the federal, state and local levels. Proven ability with writing reports, some of which were published as a statutory requirement. A results-oriented leader with strong communication and people skills. Highly accomplished in developing and implementing innovative initiatives to achieve desired outcomes and results. Fluent in Spanish. Professional certifications previously held: Certified Inspector General (CIG), Certified Fraud Examiner (CFE), Certified Protection Professional (CPP), Professional Certified Investigator (PCI), and currently hold the Certified Forensic Interviewer (CFI) certification.
Overview
26
26
years of professional experience
Work History
FORENSIC INTERVIEWER
CHARLOTTE COUNTY SHERIFF'S OFFICE
01.2023 - Current
- Responsible for conducting interviews of minors to gather as much information as possible to determine whether neglect, physical abuse or sexual abuse has occurred
- Work closely with members of the Major Case Unit to coordinate the investigation and to ensure that all information necessary for the successful prosecution is collected
- Provide direct service to case agents, juveniles, and their guardians
- Work in coordination with the investigators of the Department of Children and Families and the Child Protection Team.
JAIL INTAKE CLERK
CHARLOTTE COUNTY SHERIFF’S OFFICE
01.2022 - 01.2023
- Ensure booking procedures for inmates that are arrested, are accurate and entered timely
- When inmates are bonded out, sentenced with credit times served, probation or ROR, ensure that the release process is conducted with the appropriate approvals and signed documentation, as well as ensuring the inmates property is inventoried and returned before releasing
- Ensuring correct analysis of inmates to place inmates in appropriate inmate population
- Preparing accurate list of First Appearance to intake officers so that the inmates are brought before the judge for this process and adjudication by judge for bonding purposes
- Assist in the control room with duties of monitoring alarms, radio traffic and movement of personnel and inmates for egress/ingress activities.
DIRECTOR, COUNTERTERRORISM SECURITY INITIATIVES
MTA – NEW YORK CITY TRANSIT AUTHORITY
01.2020 - 05.2020
- Served as agency liaison for counterterrorism initiatives involving MTA Security, the NYPD, and other federal, state and local agencies in support of the Department of Security’s mission to focus on security of our customers and employees
- Through the Office of the VP Security, provide guidance to agency executives on risk management by researching and identifying technologies and conducting timely review, analysis and dissemination of security information
- Ensure compliance with security-related mandates and fidelity to security policies and procedures.
SENIOR DIRECTOR, COMPLIANCE CONTROL, AUDITS
MTA – NEW YORK CITY TRANSIT AUTHORITY
01.2016 - 01.2020
- Perform internal compliance & auditing functions/activities, within the Department, as well as throughout the Agency, to ensure compliance with all relevant NYCT security policies and procedures
- Establish a systematic, disciplined approach to evaluate and improve the effectiveness of security risk management, as well as examine the effectiveness and efficiency of security operations
- Conduct overt/covert observations, reviews and compliance audits, as well as review all Standards of Operations (SOP), Policy Instructions (PI) and written procedures for completeness and compliance.
DIRECTOR, SPECIAL INVESTIGATIONS & REVIEW
MTA – NEW YORK CITY TRANSIT AUTHORITY
01.2015 - 01.2016
- Assist the Assistant Chief Officer, manage and conduct investigations and/or studies of fraud, abuse, mismanagement, employee rights violations, violence in the workplace, revenue fraud, theft of time, etc., concerning all NYC Transit operations, facilities and employees
- Perform investigations/studies including but not limited to issues such as employee misconduct, workplace violence, revenue fraud, theft of service, etc
- Prepare preliminary executive-level reports which recommend and direct the implementation of corrective actions to prevent fraud, abuse, and mismanagement
- Participate in joint investigations with law enforcement agencies, MTA agencies, and outside government agencies
- Direct the collection of required information and liaise with NYPD.
SIU INVESTIGATOR
FRED LOYA INSURANCE
01.2014 - 01.2015
- Conducted in-depth investigations submitted to the Special Investigations Unit (SIU) which may be suspicious and make appropriate recommendations for the disposition of these claims
- Provided advice and guidance to Claims/Underwriting staff about methods of recognizing fraudulent claims
- Conferred and work with law enforcement officials, including counsel, in civil and criminal investigations and prosecutions
- Developed reports outlining completed investigations for later use in court or other legal proceeding.
ASSOCIATE COMMISSIONER – INSURANCE FRAUD UNIT
TEXAS DEPARTMENT OF INSURANCE
01.2013 - 01.2014
- Protected insurance consumers by diligently regulating the industry, promoting a stable/competitive market, and providing detailed data and information
- Coordinated investigative activity, resources, training, and reporting requirements with various industry leaders and insurance carriers
- Managed a diverse team of 48 members and specially designated prosecutors involved in complex fraud investigations, insurance regulatory functions, and complex administrative functions
- Collaborated with the Consumer Protection and Enforcement sections of the Compliance Division, resulting in teamwork and unity amongst departments
- Provided detailed reporting on performance measures and variances as well as providing input on fiscal notes regarding pending legislation affecting insurance fraud issues
- Educated executives and clients through the creation of a legislatively mandated Fraud Annual Report and Fraud Conference.
INSPECTOR GENERAL
OFFICE OF INSPECTOR GENERAL
01.2011 - 01.2013
- Conducted and led investigations in an efficient, impartial, equitable and objective manner of violations of policies and procedures regarding employees, contractors, vendors and partnerships with the city
- Managed the Hotline Complain and IG Whistleblower Ordinance Program to address internal and external complaints regarding city employees, contractors, vendors, department heads and public safety employees
- Prevented and detected fraud, waste and abuse in city activities, including all city contracts, vendors and partnerships
- Proposed ways to increase the city’s legal, fiscal, and ethical accountability to ensure that the taxpayers’ dollars are spent in a manner consistent with the highest standards of local governments
- Conducted investigations of employee misconduct, workplace violence, theft, malfeasance and nonfeasance, where I conducted a high-profile investigation requested by the City Council of the Director of Public Safety
- Provided investigative reports to the Mayor and City Council, issued subpoenas as necessary, and administered oaths
- Prepared and submitted the OIG Annual Budget for City Council review and approval
- Worked with the Internal Audit Group when referrals were made and ensured via investigations and referrals compliance with policies, procedures, and ordinances.
ASSISTANT INSPECTOR IN CHARGE, DENVER DIVISION
U.S. POSTAL INSPECTION SERVICE
01.1998 - 01.2011
- Coordinated and oversaw criminal, fraud, financial, workers’ compensation, administrative investigations, executive protection, budget, audit and security matters for the Division’s 10-state area of responsibility
- Until the creation of the USPS Inspector General in 1996, the USPIS Chief Postal Inspector was also the USPS Inspector General
- As such, I had responsibility for the Division's Audit Team which conducted various audits throughout the US such as Opinion, Developmental, Operational and Financial audits
- Held administrative responsibility for 10 states covering approximately 75 inspectors and 20 support staff
- Conducted internal investigations regarding issues of employee misconduct, which included theft, falsification of travel expenses, workman’s compensation fraud, harassment, drug use and distribution, and workplace violence
- Oversaw national programs related to dangerous mail investigations, workplace violence, national headquarters security force, national JTTF & DHS liaison officers, confidential informant programs, and the executive protection detail (PMG) during a 5-month detail to the USPIS Headquarters
- Developed and led the Denver Metro Assistant in Charge organization—an organization that included the second in-command for every federal agency in the state of Colorado
- Was responsible for training of all personnel in the Denver Division
- Responsible for and oversaw the Division’s Security Force and helped administer the unarmed security contract program.
Education
Master’s Degree - Public Administration
University of Colorado
Denver, Colorado01.2005
Master’s Degree - Criminal Justice
University of Colorado
Denver, Colorado01.2001
Bachelor’s Degree - Business Administration
Baruch College
New York, New York01.1984
Skills
- Crime Prevention & Detection
- Criminal Justice & Investigations
- Problem Solving & Critical Thinking
- Strategic Planning/Analysis
- Threat Management & Emergency Response
- Inspector General Investigations
- Inspector General
- State & Federal Law Enforcement
- Interpersonal & Communication Skills
- Team Management & Training
- Interviews, Research, & Reporting
- Employee Misconduct
- Fraud, Waste & Abuse
- Resource Management
- Security & Security Force
- Audit and Quality Assurance Reviews
- Workplace Violence
- People Management
- Goal Setting
- Data Analysis
- Staff training/development
- Policy Development and Enforcement
- Budget Control
- Sound Judgment
- Crisis Management
- Creativity and Innovation
- Strategies and goals
- Performance Improvements
- Staff hiring
- Assignment Delegation
- Rules and regulations
- Resource Allocation
- Team Management
- Staff Scheduling
- Employee reviews
Key Skills Assessment
- INVESTIGATIONS – Expertise in developing and conducting various types of investigations to successful conclusions. Expertise in conducting interviews of victims, witnesses, suspects and for information gathering. Expertise in handling, identifying, cataloguing, and securing evidence of all kinds, as well as preparations of cases and report writing for presentation for purposes of hearings and prosecutions.
- INSPECTOR GENERAL – Certified Inspector General at the Albuquerque IG's Office. US Postal Inspection Service was also an Inspector General Office until USPS Inspector General Office created in 1996. Experience/expertise in Fraud. Waste , & Abuse areas.
- TEAM MANAGEMENT & TRAINING – Committed to quarterbacking teams through training, development, and management in order to better serve clients and enhance skills, knowledge, and efficiency.
Awards
- Certified Forensic Interviewer (CFI) – International Association of Interviewers
- Certificate Police Executive Leadership – University of Colorado
- Albuquerque City Council Proclamation for Service as Inspector General (2013)
- U.S. Postal Inspection Service Performance Recognition Awards (1998–2011)
- Denver Division Spirit Award (2006)
- Nominated by Hispanic American Police Command Officers Association (HAPCOA) and National Latino Peace Officers Association (NLPOA) for League of United Latin American Citizens (LULAC) President’s Award (2004)
- USDA Leadership Development Academy Dimensions of Leadership Award (2002)
- Previously Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners
- Previously Certified Protection Professional (CPP) – American Society for Industrial Security
- Previously Certified Professional Investigator (CPI) – American Society for Industrial Security
- Previously Certified Inspector General (CIG) – Association of Inspector Generals
Languages
Spanish
Timeline
FORENSIC INTERVIEWER
CHARLOTTE COUNTY SHERIFF'S OFFICE
01.2023 - Current
JAIL INTAKE CLERK
CHARLOTTE COUNTY SHERIFF’S OFFICE
01.2022 - 01.2023
DIRECTOR, COUNTERTERRORISM SECURITY INITIATIVES
MTA – NEW YORK CITY TRANSIT AUTHORITY
01.2020 - 05.2020
SENIOR DIRECTOR, COMPLIANCE CONTROL, AUDITS
MTA – NEW YORK CITY TRANSIT AUTHORITY
01.2016 - 01.2020
DIRECTOR, SPECIAL INVESTIGATIONS & REVIEW
MTA – NEW YORK CITY TRANSIT AUTHORITY
01.2015 - 01.2016
SIU INVESTIGATOR
FRED LOYA INSURANCE
01.2014 - 01.2015
ASSOCIATE COMMISSIONER – INSURANCE FRAUD UNIT
TEXAS DEPARTMENT OF INSURANCE
01.2013 - 01.2014
INSPECTOR GENERAL
OFFICE OF INSPECTOR GENERAL
01.2011 - 01.2013
ASSISTANT INSPECTOR IN CHARGE, DENVER DIVISION
U.S. POSTAL INSPECTION SERVICE
01.1998 - 01.2011
Master’s Degree - Public Administration
University of Colorado
Master’s Degree - Criminal Justice
University of Colorado
Bachelor’s Degree - Business Administration
Baruch College
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