Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Neftali Flores

Rio Rico,Arizona

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Industrious Salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service, and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities.

Overview

5
5
years of professional experience

Work History

Salesperson

Self-employeed
Hermosillo/Nogales, Sonora
04.2021 - Current
  • Developed and implemented strategies to meet sales quotas.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Resolved customer complaints promptly and efficiently.
  • Monitored inventory levels and placed orders as needed.
  • Educated customers about products and services offered by the company.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Developed key customer relationships to increase sales.

Warehouse Operator

Fresh Pick Produce
Nogales, Arizona
06.2023 - 10.2023
  • Received, sorted and stored incoming inventory items according to established guidelines.
  • Maintained accurate records of all goods received, shipped or transferred between warehouses.
  • Assisted with physical inventories as required.
  • Packaged items for shipment according to customer specifications.
  • Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.

Dispatcher

Coach USA
Elko, Nevada
11.2020 - 02.2021
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Updated records of driver locations, delays, and cancellations.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Ensured compliance with safety regulations and company policies.

Cashier

Forever 21
Nogales, Arizona
02.2020 - 06.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.

Education

BBA - International Business

Universidad De Sonora
Hermosillo, SON

Skills

  • Customer Engagement
  • Product description
  • Sales process
  • Negotiation
  • Customer care

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Warehouse Operator

Fresh Pick Produce
06.2023 - 10.2023

Salesperson

Self-employeed
04.2021 - Current

Dispatcher

Coach USA
11.2020 - 02.2021

Cashier

Forever 21
02.2020 - 06.2020

BBA - International Business

Universidad De Sonora

Similar Profiles

CREATE PROFILE
Neftali Flores