Neftali Solis Ramirez
Los Angeles,CA
Summary
Hardworking employee excited to learn the field new tactics that will help in the future to improve. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Sales Clerk
Universal Studios Hollywood
02.2023 - 11.2023
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
- Listened to customer needs and desires to identify and recommend optimal products.
Hospital Service Engineer
Grupo Cb
01.2022 - 11.2022
- Training of medical and nursing personnel.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Analyzed and evaluated performance and optimized efficiency.
Department Manager
Distribucion Integral Sureste
12.2019 - 10.2021
- Schedule of activities to be carried out within the department.
- Management and scheduling of service dates.
- Follow-up of maintenance warranties.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
Internship Student
Hospital Materno Infantil
06.2019 - 11.2019
- Corrective and preventive maintenance of equipment reported by medical staff.
- Training to medical and nursing staff of he requested teams.
- Verification of medical equipment in operating Room.
- Completion of service orders for equipment.
Education
GED -
East Los Angeles Occupational Center
Los Angeles, CA06.2024
USA Certification Process - Clinical Engineer
Universidad Modelo
Mérida,Yucatán07.2022
USA Certification Process - Biomedical Engineering
Universidad Modelo
Mérida,Yucatán07.2019
Skills
- Operational Support
- Design Planning
- Schematic Drawing
- Ability for continues learning and self learning
- Multidisciplinary and team work
Languages
Spanish
Native or Bilingual
Timeline
Sales Clerk
Universal Studios Hollywood
02.2023 - 11.2023
Hospital Service Engineer
Grupo Cb
01.2022 - 11.2022
Department Manager
Distribucion Integral Sureste
12.2019 - 10.2021
Internship Student
Hospital Materno Infantil
06.2019 - 11.2019
GED -
East Los Angeles Occupational Center
USA Certification Process - Clinical Engineer
Universidad Modelo
USA Certification Process - Biomedical Engineering
Universidad Modelo
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