Neftali Torres
855 West Southern Ave. Apt 2007 Mesa,AZ
Summary
Experienced with creating safe and supportive environments for youth. Utilizes conflict resolution and crisis intervention skills to promote positive outcomes. Knowledge of behavioral management techniques and emotional support strategies.
Overview
11
11
years of professional experience
Work History
Youth Care Worker
Southwest Key Programs
03.2022 - Current
- Observe, document, and report identified behavior patterns and required information that merit documentation such as: Elevated supervision forms, close observations, food logs, sleep logs and bed check logs
- Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences
- Must ensure all forms and clients' services are properly completed in SWK’s web-based program (ETO) to ensure compliance with state and federal requirements
- Develop positive rapport with youth while acting as a role model to foster a safe and nurturing environment
- Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements
- Address the basic needs of youth upon their arrival to the program, which include, but are not limited to, providing meals, clothing, hygiene products, shower facilities, and bedroom assignment
- Maintain a safe, clean, and hazard-free facility
- Tasks include regular maintenance and general cleaning of communal areas including restrooms and kitchen, rotation of laundry (linen, towels, and clothes) duty, and general maintenance of outdoor areas (to include but not limited to backyard, playground, and parking lot
- Transportation to the hospital for medical care will be provided as needed, and arrangements will be made to facilitate the translation process
- Furthermore, we will offer transportation to the airport for your scheduled flights when you plan to meet with a family member
- Attend all organizationally required training courses
Professional Car Detailer
Honda Of Superstition Springs
08.2020 - 02.2022
- On-site responsibilities include maintaining cleanliness, organization, and presentation within the display areas
- In both the new and used car sections, it is essential to organize displays in a manner that is visually appealing to the public
- Perform thorough inspections and evaluations of vehicles received from the detailing department
- Additionally, take care of that ensure facility security by properly managing access to the safe and locking the facility
- Additionally, continue and relay manager instructions regarding vehicle receipt
Professional Car Detailer
Autonation
06.2019 - 03.2021
- The terminology encompasses professional services of preparing and detailing cars for sale or customers
- Train new employees on proper auto detailing techniques.
- This process involves a thorough evaluation of the vehicle’s body, ensuring that both the interior and exterior are kept in pristine condition, in accordance with the standards set by the car dealership
Professional Counseling
University of Turabo
09.2016 - 02.2018
- Provision of guidance to students regarding professional career pathways though the administration of assessments
- Facilitation of follow-up support for students encountering academic challenges, offering necessary tools and strategies to assist in overcoming their difficulties
- Implementation of educational workshops to enhance learning and development
Security Guard
Aguada Security
12.2015 - 12.2017
- The responsibility of maintaining security on the property involved performing regular surveillance to ensure the safety of residents, with particular attention to the elderly and the physical facilities
- This role included meticulously documenting all vehicles entering the property, verifying compliance with established regulations, and reporting any incidents or occurrences
- Additionally, assistance was provided during emergencies
Volunteer
Gift of Love Inc.
12.2014 - 08.2017
- Company Overview: Volunteer at a non-profit organization
- Support children facing terminal illnesses, such as cancer, and those abandoned by their families
- Engage in meaningful activities, including crafts and assistance with daily and recreational tasks
- Ensure a structured environment that prioritizes safety and helps identify potential hazards
- Provide presentations, self-help counseling, and therapeutic interventions aimed at personal development and reflection
- Volunteer at a non-profit organization
Marketing and Promotion Specialist
Carico
05.2014 - 12.2014
- Company Overview: Marketing And Promotion Business
- The main objectives are to implement marketing actions and commercial promotions within the sales campaign, formulating strategies at achieving specific objectives
- This involves the collaborative effort of gathering valuable information to improve processes and workflows, thus establishing best practices that support brand sales and ensure excellence in the execution of marketing solutions
- In addition, it is essential to carry out evaluations and provide innovative ideas to ensure that the results are creative and aligned with the purpose for potential clients
- Marketing And Promotion Business
Education
MASTER OF BUSINESS ADMINISTRATION -
University of Turabo
Gurabo P.RMASTER IN EDUCATION - SPECIALTY IN COUNSELING
University of Turabo
Gurabo P.R05.2017
BACHELOR OF ARTS - SOCIAL SCIENCES MEJOR IN CRIMINOLOGY
University of Turabo
Gurabo P.R01.2013
Skills
- Mental health assessment techniques
- Crisis intervention techniques
- Educational counseling techniques
- Career counseling techniques
- Workshop development
- Seminar development
- Vocational training
- Analytical reasoning
- Innovation
- Rapid adaptability
- Meticulous attention to detail
- Effective conflict resolution
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
Accomplishments
- Acknowledged by supervisors for outstanding service in all positions held.
- I have successfully obtained multiple certifications and have demonstrated a sustained commitment to ongoing professional development.
Timeline
Youth Care Worker
Southwest Key Programs
03.2022 - Current
Professional Car Detailer
Honda Of Superstition Springs
08.2020 - 02.2022
Professional Car Detailer
Autonation
06.2019 - 03.2021
Professional Counseling
University of Turabo
09.2016 - 02.2018
Security Guard
Aguada Security
12.2015 - 12.2017
Volunteer
Gift of Love Inc.
12.2014 - 08.2017
Marketing and Promotion Specialist
Carico
05.2014 - 12.2014
MASTER OF BUSINESS ADMINISTRATION -
University of Turabo
MASTER IN EDUCATION - SPECIALTY IN COUNSELING
University of Turabo
BACHELOR OF ARTS - SOCIAL SCIENCES MEJOR IN CRIMINOLOGY
University of Turabo
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