Nega Krishnamoorthi
Buffalo Grove,IL
Summary
Expert customer service professional offering 2 total years of experience in retail customer service and event planning and set-up. Focused on customer satisfaction and efficacy of communication. Gained experience in several areas of customer service including retail, food and drink, large event planning and set-up, and animal care. Used skills to ensure the success of detail-oriented processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Marketing and Media Assistant
SLU Vietnamese Student Association
12.2023 - 02.2024
- Efficiently managed multiple tasks simultaneously, ensuring timely completion of project deadlines.
- Engaged in photography, graphic design and video content creation.
- Facilitated smooth communication between internal departments during planning stages of new projects.
- Developed media to increase event awareness and ticket sales.
- Stayed on top of current social media trends.
Barista
Starbucks, Barista
07.2021 - 04.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers and maintained clean and organized workspace.
- Controlled line and crowd with quick, efficient service.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Volunteer
Orphans Of The Storm
03.2022 - 12.2022
- Completed daily domestic tasks in shelter
- Assisted with special events and programs.
- Strengthened partnerships between organization and local community to enhance outreach and promote adoption
- Mentored new volunteers, fostering supportive and inclusive team environment.
Education
Bachelor of Science - Biochemistry
Saint Louis University
St Louis, MO05.2027
Skills
- Decision-Making
- Hospitality and Professionalism
- Fluent in Tamil and English
- Conversant in Spanish and Chinese
- Teamwork and Collaboration
- Adaptable and Flexible
Accomplishments
- Achieved 4.0 GPA in first semester of college
Certification
- Certificate of Fluency in both Spanish and Chinese
- BASSET Certification
Timeline
Marketing and Media Assistant
SLU Vietnamese Student Association
12.2023 - 02.2024
Volunteer
Orphans Of The Storm
03.2022 - 12.2022
Barista
Starbucks, Barista
07.2021 - 04.2023
Bachelor of Science - Biochemistry
Saint Louis University
- Certificate of Fluency in both Spanish and Chinese
- BASSET Certification
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