Negin Azad
laguna niguel,ca
Overview
9
9
years of professional experience
Work History
Medical Assistant
Your Family Care Center
Irvine, CA
09.2018 - 01.2023
- Compounding and dispensing of various medications utilized by and sold to hospital patients
- Familiarize self with current new pharmaceutical preparations prescribed for utilization by patients to be able to render assistance to hospital staff
- Oversaw the organization of inventories
- Managed all marketing for the company within the marketing department
- Established and support pharmacy services in line with state and federal requirements
- Improved profit and attain sales target of the supermarket
- Dealt with all complaints, queries, and other related customer service issues
- Recruited and interview new staff for the supermarket and pharmacy department
- Organized training, orientation, and supervise all departmental managers
- Completed all the operational requirements of the store
- Appraised, monitored, and planned tasks to be given to individual staff members
- Established good rapport with existing and potential customers
- Collaborated with other members of staff that have good understanding about service requirements
- Maintained inventories and approved contracts to ensure consistent availability of the required services and merchandise
- LANGUAGES english,farsi,turkish macy’s, mission viejo — Customer Service Representative /, .receives and registers patients presenting at the clinics .responds to incoming calls and provides information and assistance to callers
- Directly interacting with or caring for patients .collects urine specimens
- May perform throat cultures,pregnancy test,TB test giving and reading,giving all the VFC vaccines,reading the yellow vaccination card and lanes and routes specimens according to standard procedure .promotes wellness by providing patient education materials,communicating provider’s advice and instructions .at the direction of the provider,performs approved waived lab tests/diagnostic testing including but not limited.
- ability to communicate in a clear,calm manner .strong attention to detail .ability to handle stressful situations .checking in patients and properly documenting registration .schedule and confirm patient appointments .provides set-up of examination room and instruments in accordance with proper sterilization techniques established by hospital and infection control policies .performs ear cleaning .performs vision screening
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
assistant manager
pharmacy
Lake Forest, CA
02.2016 - 04.2018
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Sales Associate
Macys Department Store
Mission Viejo, CA
01.2014 - 01.2016
- Acknowledged customers in a friendly and helpful manner
- Handled all returns courteously and professionally
- Determined customer needs by developing a friendly, yet professional relationship with customers
- Demonstrated knowledge of store products and services to build sales and minimize returns
- Suggest additional merchandise to compliment customer selection
- Offer to call other locations if merchandise is unavailable within store
- Achieved personal sales goals
- Used clientele program to maintain customer profile and contact information to increase personal sales
- Handle more difficult customer requests
- Developed product knowledge by reading current vendor tags and pamphlets
- Your family care center, irvine — back office
- Helped customers locate products and checked store system for merchandise at other sites.
Education
diploma - undefined
North west collage
2018
Skills
- Examination Preparation
- Cleaning and Organizing
- Social Perceptiveness
- Medical Terminology
- Clinical and Operational Judgement
- Transcription and Dictation
- Customer Service
- Treatment Room Preparation
- Multi-Line Telephone System Operation
- Coordinating Drug Refills
- Pharmacy Relations
- Routine Laboratory Testing
- Updating Medical Records
- Operating EKG Equipment
- Health Records Management
- Medical Supply Monitoring
- HIPAA Compliance
- Time Management
- Appointment Scheduling Software
Summary
- Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Timeline
Medical Assistant
Your Family Care Center
09.2018 - 01.2023
assistant manager
pharmacy
02.2016 - 04.2018
Sales Associate
Macys Department Store
01.2014 - 01.2016
diploma - undefined
North west collage
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