NEGIN HAKIM

A dedicated and results-driven professional with a background in contract management, seeking the position of Manager of Global Contracts Desk at FICO. I bring a proven track record of leading and completing complex projects in the software industry, along with a collaborative and detail-oriented approach to ensure effective contract processes and drive FICO's platform-first agenda. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.

• SIE (Financial Industry Regulatory Authority), 01/01/20
• Series 6 (Financial Industry Regulatory Authority), 01/01/20

A proven track record of successfully managing contracts and leading complex projects in the software industry. Strong collaboration skills with a process-oriented and detail-focused approach. Proficient in Microsoft Office Packages, including advanced levels for Word, Excel, and PowerPoint.

• Detail Focus: Conducted thorough reviews of sell-side contracts for precise adherence to operational and business standards.
• Compliance Mastery: Demonstrated a deep grasp of regulatory compliance and industry norms in contract management.

Stakeholder Collaboration:

• Team Coordination: Collaborated seamlessly with cross-functional teams to refine contract terms in alignment with the latest FICO capabilities.
• Interdisciplinary Approach: Worked effectively with diverse teams to create a holistic and well-integrated contract development approach.

Client Communication and Sales Support:

• Clear Communication: Explained intricate contract terms to clients, offering valuable insights supporting Sales during negotiations.
• Risk Monitoring: Watched non-standard terms, conducted risk evaluations, and preemptively addressed potential challenges for client satisfaction.

Conflict Resolution and Contract Management:

• Effective Facilitation: Guided challenging discussions with Sales, Operations, and clients, focusing on contract progress and adherence.
• Strategic Proposals: Suggested innovative changes to contract structure and content, ensuring alignment with evolving industry standards.

Legal Collaboration and Documentation:

• Legal Insight: Collaborated closely with Legal Ops to create comprehensive documentation for contract reviews.
• Process Implementation: Devised and implemented standardized processes, improving efficiency in contract management.
• Transparent Reporting: Established consistent reporting systems for stakeholder updates on contract status and changes.

Reporting and Communication:

• Data Presentation: Formulated insightful reports and dashboards, delivering regular updates to relevant stakeholders.
• Transparency: Maintained open communication lines to encourage collaboration and awareness.

Process Analysis and Improvement:

• Analytical Insight: Conducted thorough analyses of contracting processes, pinpointing areas for enhancement.
• Collaborative Enhancement: Collaborated with diverse stakeholders to implement improvements, ensuring streamlined efficiency and effectiveness.

Knowledge Transfer and Adoption:

• Educational Materials: Crafted comprehensive knowledge transfer materials, including Quick Reference Guides (QRGs) and walkthroughs.
• Change Facilitation: Sped up process change and heightened adoption across teams through effective communication and training.

Organizational Change Agent:

• Strategic Contribution: Displayed a sharp understanding of strategic goals and actively contributed to their realization, aligning efforts with organizational objectives.