Neha Kotkar
Dardenne Prairie,MO
Summary
Highly motivated and experienced healthcare professional with a background in physical therapy, seeking to transition into a Healthcare Administration role. Over 5 years of clinical experience, including expertise in medical billing, claims management, and insurance reviews.
Strong organizational and communication skills, with a proven track record of enhancing operational efficiency, improving patient care, and streamlining healthcare documentation and processes. Looking to leverage clinical expertise and administrative knowledge to drive improvements in healthcare delivery, patient outcomes, and operational performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Physical Therapist
Excel Sports & Physical Therapy
08.2022 - 12.2023
- Advised on optimizing patient flow, enhancing scheduling systems, and improving clinical documentation practices, ensuring compliance with regulatory standards
- Coordinated with clinical staff to review Physician referrals and patients’ medical records, ensuring comprehensive treatment plans and regulatory compliance
- Evaluated and recommended improvements to Electronic Medical Records (EMR) systems to enhance data accessibility and operational efficiency
- Performed routine diagnostic and prognostic tests to evaluate the progress and keep the documentation up to date
- Developed strategies to improve the patient experience, including enhancing service accessibility and promoting digital engagement platforms
- Designed individualised home exercise programs for patients to continue with the treatment protocol, improve health and quality of life
Physical Therapist
ESI Mahatma Gandhi Memorial Hospital
04.2019 - 11.2019
- Led initiatives to improve medical documentation and coding practices, aligning them with industry standards and regulatory requirements
- Evaluated and developed detailed plans (short-term and long-term goals) for treatment of patients in Orthopaedic, Neurology, paediatric, Plastic Surgery, Cardiorespiratory, Obstetrics & Gynaecology in acute, sub-acute and chronic cases
- Collaborated with hospital administrators to optimize scheduling systems and reduce patient wait times, improving overall operational efficiency
- Documented and managed the administrative work of the department such as development of training programs for Physical Therapy department, ensuring accurate and compliant clinical documentation and coding practices
Physical Therapist
Sai Care Rehabilitation and Physiotherapy Clinic
07.2016 - 11.2019
- Treated Orthopaedic, Paediatric, Neurology and Cardiopulmonary impairments
- Carried out ADL assessment and planning based on the outcome measures to achieve maximum independence for patients
- Assisted in the growth of the organization by promoting online service access and easy approachability
Rajawadi Municipal Hospital
09.2018 - 04.2019
- Provided care for patients with Traumatic & Degenerative Orthopaedic conditions, Cardiovascular, Pulmonary, Neurology, paediatric, Burn ward, Plastic surgery, Obstetrics & Gynaecology in-patient and out-patient departments along with the ICU
Education
Master of Science in Health Administration -
Saint Louis University
St. Louis, MO05-2025
Master of Physiotherapy -
LTMM College & General Hospital, Mumbai University
Mumbai, India08-2018
Skills
- Healthcare Administration
- Healthcare Analytics
- Health information systems
- Healthcare compliance
- Patient care coordination
- Patient scheduling
- Insurance verification
- Problem-solving
Certification
- Six Sigma Green Belt Certification
Courses
- Strategic Healthcare Management
- Healthcare Operations
- Health Economics
- Healthcare Financing and Accounting
- Healthcare Analytics
- Legal Aspects of Health Service Management
- Ethics and Law
- Documentation and Delegation
Timeline
Physical Therapist
Excel Sports & Physical Therapy
08.2022 - 12.2023
Physical Therapist
ESI Mahatma Gandhi Memorial Hospital
04.2019 - 11.2019
Rajawadi Municipal Hospital
09.2018 - 04.2019
Physical Therapist
Sai Care Rehabilitation and Physiotherapy Clinic
07.2016 - 11.2019
- Six Sigma Green Belt Certification
Master of Science in Health Administration -
Saint Louis University
Master of Physiotherapy -
LTMM College & General Hospital, Mumbai University
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