Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Neha Masud

Tampa,FL

Summary

Compassionate communicator with strong problem-solving abilities. Experienced in enhancing customer satisfaction and fostering positive relationships. Committed to creating engaging environments in dynamic settings.

Overview

5
5
years of professional experience

Work History

Summer Camp Counselor

Boca Raton Museum Of Art
06.2021 - Current
  • Facilitated daily activities, ensuring engagement and safety for all campers.
  • Monitored camper behavior, addressing conflicts while promoting positive interactions.
  • Worked with children of young ages, interest, skill, and developmental levels.
  • Organized and guided group activities by participating with campers.

Receptionist

Nail Fever
09.2024 - 01.2026
  • Managed front desk operations, greeting clients and responding to inquiries in a professional manner.
  • Scheduled appointments efficiently, optimizing daily workflows for staff and clients.
  • Maintained accurate records of client interactions and appointment histories using salon management software.
  • Assisted in training new reception staff on procedures and customer service standards.
  • Coordinated communication between clients and technicians, ensuring seamless service delivery.
  • Handled cash transactions and processed payments accurately to ensure financial integrity.
  • Developed strong relationships with clients, enhancing customer loyalty and satisfaction through personalized service.

Bagger

Publix
09.2021 - 01.2023
  • Enhanced communication skills through targeted training initiatives.
  • Developed advance customer service skills to enhance customer interactions.
  • Streamlined organizational processes to enhance efficiency.
  • Assisted customers with bagging groceries efficiently and accurately.
  • Learned safe handling and packing procedures for various products.

Education

Bachelor of Science - Health Sciences

University of South Florida
Tampa, FL
05-2029

High School Diploma -

Spanish River Community High School
Boca Raton, FL
05-2025

Skills

  • Problem-solving
  • Patience and empathy
  • Compassionate communication
  • Safety guidelines
  • Cultural sensitivity
  • Relationship building

Languages

English
Native or Bilingual
Hindi
Professional Working

Timeline

Receptionist

Nail Fever
09.2024 - 01.2026

Bagger

Publix
09.2021 - 01.2023

Summer Camp Counselor

Boca Raton Museum Of Art
06.2021 - Current

Bachelor of Science - Health Sciences

University of South Florida

High School Diploma -

Spanish River Community High School
Neha Masud