Overview
Work History
Education
Personal Summary
Timeline
Generic

Neha Namrata Prasad

Inglewood,California

Overview

11
11
years of professional experience

Work History

Security Officer

Calop Aeroground Services
Los Angeles, CA
06.2018 - 12.2020
  • Verified photo IDs and tickets to allow guests passage.
  • Greeted passengers and provided boarding instructions.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Maintained high-level of vigilance in maintaining the security of aircraft
  • Implemented efficient methods for aircraft search

Supervisor

SAS Airline Services
01.2017 - 06.2018
  • Increased customer satisfaction by consistently providing excellent and personalized support.

Managing the cash register

Arco gas station
08.2017 - 12.2017
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped customers find specific products, answered questions and offered product advice.
  • Verified customer age requirement for alcohol or tobacco purchases.

Supervisor

Value Fone Ltd
01.2014 - 11.2016
  • Managed shop operations including staff management, inventory control, and cash balancing. Communicated effectively with customers to ensure satisfaction. Ensured shop presentation and sales were up-to-date.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Responded to customer questions regarding products, prices and availability.

HOD of retail store

01.2011 - 12.2013
  • Demonstrated expertise in inventory management, as well as driving sales and executing marketing campaigns.
  • Successfully executed merchandising strategies to boost store revenue.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.

Cashier at retail store

01.2010 - 12.2010
  • Oversee cash register operations, ensured accurate balancing, and handled banking responsibilities.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Helped customers find specific products, answered questions and offered product advice.
  • Helped with purchases and signed customers up for rewards program.

Education

Form 6 Suva Sangam High School
01-2008

Computer School
Fiji
12.2007

Rishikul Primary School
01-2004

Personal Summary

  • Supervisor with 2 years' experience in the field of mobile communication.
  • Head of Department (HOD) with 2 years' experience in sales and marketing.
  • Cashier with 1 year experience in retail store.

Timeline

Security Officer

Calop Aeroground Services
06.2018 - 12.2020

Managing the cash register

Arco gas station
08.2017 - 12.2017

Supervisor

SAS Airline Services
01.2017 - 06.2018

Supervisor

Value Fone Ltd
01.2014 - 11.2016

HOD of retail store

01.2011 - 12.2013

Cashier at retail store

01.2010 - 12.2010

Form 6 Suva Sangam High School

Computer School

Rishikul Primary School

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Neha Namrata Prasad