Neha Neha
Middletown,NY
Summary
Proven leader at Popyes, adept in cash handling and decision-making, significantly enhanced team performance through effective training and mentoring. Excelled in resolving escalated customer issues, aligning with company standards. Skilled in fostering a customer service-focused environment, ensuring seamless team integration and maximizing operational efficiency.
Having accounting degree now i want more opportunity in my own field
Overview
1
1
year of professional experience
Work History
Shift Manager
Popyes
06.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Master of Commerce - Business Administration
Kurukshetra University
India2017
Bachelor of Commerce - Business Administration
Kurukshetra University
India2014
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Shift Manager
Popyes
06.2023 - Current
Master of Commerce - Business Administration
Kurukshetra University
Bachelor of Commerce - Business Administration
Kurukshetra University
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