Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neha Patkar

Sterling

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Associate Procurement Specialist

REI Systems Inc.
Sterling
07.2024 - Current
  • Assisted in the end-to-end procurement process, including preparing purchase requests, obtaining quotes, and processing purchase orders.
  • Supported supplier research and evaluation to identify potential vendors and gather pricing information.
  • Maintained and updated procurement databases and vendor records to ensure accurate and timely information.
  • Collaborated with cross-functional teams to clarify procurement requirements, and assist in sourcing decisions.
  • Monitored order status and delivery schedules, coordinating with suppliers and internal teams to resolve delays.
  • Assisted in contract administration, ensuring vendor compliance with agreed terms and conditions.
  • Prepared reports on procurement activities, spend analysis, and supplier performance metrics.
  • Supported invoice verification and liaised with accounts payable to ensure timely payment processing.
  • Contributed to process improvement initiatives aimed at increasing procurement efficiency and reducing costs.
  • Helped maintain compliance with company procurement policies, and relevant regulations.

Administrative Assistant

REI Systems Inc.
Sterling
09.2023 - 07.2025
  • Maintained and updated records, databases, and filing systems, ensuring data accuracy and easy retrieval.
  • Prepared and proofread reports, presentations, and official documents with a strong attention to detail.
  • Handled incoming calls, emails, and visitor inquiries professionally, acting as a liaison between departments and clients.
  • Assisted with billing, invoicing, and basic bookkeeping tasks to support the finance department.
  • Coordinated office supplies inventory and placed orders to ensure uninterrupted office functionality.
  • Supported event planning and execution, including logistics, invitations, and on-site coordination.
  • Implemented process improvements to enhance office efficiency and reduce administrative bottlenecks.
  • Trained and onboarded new administrative staff to ensure smooth integration into team workflows.

Export Support Specialist

Sachin Steels LLC
Sterling
08.2022 - 08.2023
  • Prepared and verified commercial invoices, shipping instructions, and sales contracts in accordance with packing lists and load plans.
  • Coordinated with shipping lines and freight forwarders to ensure timely booking, documentation, and cargo movement.
  • Reviewed and cross-checked Bills of Lading (B/L), PSIC drafts, and Certificates of Origin (COO) for accuracy and compliance.
  • Managed the end-to-end documentation process: scanning, filing, printing, and dispatching original export documents to customers.
  • Maintained and updated shipment trackers and master Bill of Lading files using Excel and internal systems.
  • Monitored daily Estimated Time of Arrivals (ETAs) from shipping portals, and ensured proactive follow-up with relevant stakeholders.
  • Prepared marine insurance documentation upon receipt of original bills of lading (OBLs) from freight forwarders.
  • Ensured proper digital archiving by downloading and organizing scanned OBLs into designated folder structures.

Business Analyst

Astra Zeneca
Chantilly
04.2022 - 07.2022
  • Wrote detailed use cases to define functional requirements, and support development and QA teams.
  • Assisted in identifying and automating repetitive business processes, contributing to improved operational efficiency.
  • Developed clear and actionable user stories, with acceptance criteria, to support agile development cycles.
  • Delivered user training sessions, and created supporting documentation to ensure smooth system adoption.
  • Created and maintained test databases to support functional and user acceptance testing phases.

Assistant to Center Director

Code Ninjas
Chantilly
11.2021 - 04.2022
  • Assisted the Center Director in day-to-day operations, ensuring smooth coordination of administrative and student-related activities.
  • Maintained detailed records of student progress, including belt-level achievements, and attendance tracking.
  • Assigned and issued certificates of achievement upon completion of belt levels, ensuring timely recognition of student milestones.
  • Updated and organized student records in Excel spreadsheets, ensuring accurate and up-to-date documentation.
  • Observed and provided feedback on Sensei (instructor) sessions to ensure consistency and quality of instruction.
  • Supported communication between parents, students, and instructors regarding class schedules, and progress updates.

Lead Teller

Shiv Sahyadri Patpedhi (Credit Union) Bank
Mumbai
06.2016 - 03.2020
  • Assisted customers with account openings, ensuring proper documentation and a smooth onboarding experience.
  • Monitored card stock inventory and managed the timely issuance of debit and credit cards to customers.
  • Investigated and resolved Visa card issues, providing efficient troubleshooting and customer support.
  • Processed credit card closures and facilitated balance transfer requests, ensuring accurate and timely execution.
  • Operated ATM machines, including daily cash loading, reconciliation, and transaction monitoring.
  • Maintained compliance with bank policies while delivering high-quality customer service in a fast-paced environment.

Teller

First National Bank Of Scotia
Schenectady
01.2005 - 09.2006
  • Processed a wide range of financial transactions for personal and business customers, including deposits, withdrawals, and loan payments.
  • Provided accurate information on banking products and services, enhancing customer understanding and engagement.
  • Executed complex financial transactions using banking software with high accuracy and compliance with internal controls.
  • Recognized as "Highest Cross Seller" in April 2005, demonstrating strong product knowledge and customer relationship skills.
  • Entrusted with the secure handling of safe deposit boxes, branch vaults, ATM operations, and night drop activities.
  • Managed coin distribution and bond/coupon processing, ensuring timely execution and adherence to bank protocols.

Advertising Officer

A.T.E. Pvt. Ltd
Mumbai
01.1999 - 06.2004
  • Provided administrative and billing support, including invoice preparation, payment tracking, and data entry.
  • Assisted in day-to-day office operations, ensuring smooth coordination between departments, and timely task execution.
  • Collaborated closely with printing vendors to manage material orders, timelines, and quality control.
  • Supported the planning and coordination of exhibitions and events, liaising with organizers and vendors to meet project needs.
  • Maintained organized records of billing, communication, and vendor documentation for audit readiness.

Accountant

Cable Corporation
Mumbai
02.1997 - 12.1998
  • Performed accurate data entry tasks, maintaining financial records and supporting accounting activities.
  • Assisted with basic accounting functions, including invoice processing, expense tracking, and report generation.
  • Maintained organized filing systems for financial documents and office records.

Telemarketing Sales Representative

Ask Media Productions
Mumbai
01.1995 - 01.1996
  • Handled inbound customer calls, providing clear and accurate information in response to inquiries.
  • Delivered excellent customer service, resolving questions and directing calls as needed.
  • Maintained call logs and updated customer interaction records to support service quality monitoring.

Education

Diploma - Advertising and Communications

K.C. College
Mumbai, MAHARASHTRA
01.1995

Bachelor of - Commerce

Mumbai University
Mumbai
01.1994

B. Com - Commerce

Mumbai University
Mumbai, MAHARASHTRA
01.1994

Skills

  • Proficient in Microsoft Office, Word, Excel, and PowerPoint
  • Completed Salesforce administration and developer training

Certification

Salesforce Administrator (ADM201)

Timeline

Associate Procurement Specialist

REI Systems Inc.
07.2024 - Current

Administrative Assistant

REI Systems Inc.
09.2023 - 07.2025

Export Support Specialist

Sachin Steels LLC
08.2022 - 08.2023

Business Analyst

Astra Zeneca
04.2022 - 07.2022

Assistant to Center Director

Code Ninjas
11.2021 - 04.2022

Lead Teller

Shiv Sahyadri Patpedhi (Credit Union) Bank
06.2016 - 03.2020

Teller

First National Bank Of Scotia
01.2005 - 09.2006

Advertising Officer

A.T.E. Pvt. Ltd
01.1999 - 06.2004

Accountant

Cable Corporation
02.1997 - 12.1998

Telemarketing Sales Representative

Ask Media Productions
01.1995 - 01.1996

Diploma - Advertising and Communications

K.C. College

Bachelor of - Commerce

Mumbai University

B. Com - Commerce

Mumbai University

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