Certified Scrum Product Owner and Certified Scrum Master with over 10 years of experience in business analysis, business process improvements, data analysis, product management, and project management. Led successful implementation of end-to-end technology solutions using agile/lean transformation methodologies, resulting in the transition from outdated legacy systems to strategic platforms and automation of business process workflows. Possessing a strong drive for success, able to execute enterprise-wide initiatives and effectively lead cross-functional teams in developing and delivering process innovations that directly contribute to achieving business goals.
Overview
18
18
years of professional experience
Work History
Project Toys”R”Us: Migration of existing Ceridian payroll system to ADP
The purpose of this project was to implement a new Payroll service bureau for Toys”R”Us
Defined project scope, created baselines, estimated project timelines and managed resource allocation
Developed Functional Requirements Document and Systems Development Plan after consulting various stakeholders and analyzing the business needs
Conducted Fit-Gap analysis of the changes and Impact analysis on the existing system
Prepared test plan, test cases and queries using SQL for User Acceptance Testing
Modified existing SQR interface to send daily feeds to ADP.
Vice President
Moody's Investors Service, Inc.
08.2017 - Current
Developed a product roadmap for ESG solutions which would enable data collection, analytics, and distribution and integrate ESG assessments into credit analysis and research
Working as agile delivery lead under rating portfolio responsible for delivering new platforms standardizing and improving the rating process
Lead BA in data team which implemented key roadmap projects to standardize analytic processes across Moody’s Investor Service
Served as Scrum Master for multiple squads
Collaborated with key business stakeholders to elicit and validate requirements
Led planning sessions with business and dev teams to define optimal solution supporting different lines of business
Defined business scope, objectives and success criteria for different project streams within larger program initiative
Ran gap analysis discussions to ensure that proposed technical solutions meet business requirements
Drafted User Stories and added detail such as Acceptance Criteria and necessary mock-ups
Synthesized current state pain points to develop a future state framework to reduce inefficiencies
Analyzed and validated system data with SQL queries
Organized and facilitated project planning, daily stand-up, sprint planning, retrospectives, sprint demo and other scrum related ceremonies
Supported and provided direction to project activities to ensure successful implementation
Worked to promote continuous improvement and help teams to increase productivity
Used agile tools to provide transparency on project work.
Configured and implemented IT initiatives to produce measurable business value.
Guided testing process and validation for major software releases.
Led agile teams to deliver products quickly and to respond to user requirements.
Resolved workflow issues to optimize team productivity and improve delivery times.
Aligned IT solutions and deliverables with company strategic vision.
Designed internal dashboard for at-a-glance system and project status reporting.
Collaborated with senior management to develop strategic initiatives and long term goals.
Monitored key business risks and established risk management procedures.
Business Analyst
DataArt
01.2016 - 06.2017
Project Moody’s: Development of technology solution for standardized and harmonized analytical processes across all lines of business
Served as the liaison between business, architect and dev teams to deliver technical solutions
Collaborated with business to elicit business requirements to identify new functionalities and implement enhancements to the systems
Created user-stories and refined them by providing mock-ups wherever necessary
Created and managed product backlog in JIRA along with Product Owners
Liaised with developers to ensure their understanding of the business needs and to facilitate application development
Drafted current and future state process flows and performed Gap analysis to aid solution designing
Wrote and executed SQL queries to analyze and validate data.
Business/System Analyst
TCS (Tata Consultancy Services)
01.2011 - 01.2013
Project Honeywell: Interface PeopleSoft HR system with SAP Payroll system
Built an interface between Honeywell’s old PeopleSoft based HR system and their new SAP based Payroll system in different regions
I worked as a Techno-Functional consultant on this project and ensured its successful execution over its entire lifecycle ranging from requirement gathering to testing
Coordinated across multiple business stakeholders, SMEs and technical teams spread in different geographic regions throughout the project
Wrote and executed SQL queries to analyze existing data
Performed Gap Analysis between existing and the new Payroll solutions
Prepared BRDs by consulting other stakeholders to define the project scope
Designed new business process flows to enable migration to the new system
Analyzed and defined data mapping rules to convert PeopleSoft data to SAP data
Prepared test cases and provided support for UAT (User Acceptance Testing)
Handled daily status calls, reporting and defect tracking with senior management.
Software Engineer
Infosys
01.2007 - 01.2009
Project LexisNexis: Content Management System for legal data
The goal of this project was to take over the ownership of a CMS (Content Management System) at LexisNexis which was used for their legal data management
Interacted with SMEs to analyze business process workflows and document business requirements
Identified and resolved conflicts between business requirements and technical constraints while coordinating in a cross-functional team environment
Designed and developed business process workflows using EAI TIBCO and CMS
Automated extraction of data from various sources using SQL and transformation to formats like XML
Performed RCA (Root Cause Analysis) of issues identified during testing and worked with project teams to find their resolution
Worked with QA team to design test plan and test cases for UAT (User Acceptance Testing).
Education
Post Graduate Diploma in Business Management (Finance) -
University of Mumbai, India
01.2011
Bachelor of Engineering (Computer Engineering) -
University of Mumbai, India
01.2007
Skills
Certified Scrum Product Owner
Certified Scrum Master
Agile Frameworks – Scrum, Kanban, Jira, Confluence, User stories, Visio
Technical – SQL, Ms Excel, Power BI
Decision-Making
Problem-Solving
Team Management
Timeline
Vice President
Moody's Investors Service, Inc.
08.2017 - Current
Business Analyst
DataArt
01.2016 - 06.2017
Business/System Analyst
TCS (Tata Consultancy Services)
01.2011 - 01.2013
Software Engineer
Infosys
01.2007 - 01.2009
Post Graduate Diploma in Business Management (Finance) -