Anurag Singh
Waukegan,IL
Summary
Accomplished Senior Technical Consultant at Tata Consultancy Services, adept in Salesforce architecture and Quote to Cash ( CPQ & CLM), showcasing expertise in data integration techniques and cross-functional team leadership. Proven track record in enhancing system performance and security, driving business process improvements, and leading agile project management. Renowned for technical guidance and delivering solutions-focused sales strategies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Technical Consultant (Salesforce & QTC)
Tata Consultancy Services
Waukegan, IL
08.2015 - Current
- Design data models to leverage best practices in Salesforce architecture.
- Identified opportunities for process improvements to decrease in support calls.
- Maintained data cleanliness and accuracy by adding custom validation rules and custom formulas, reports, and dashboards.
- Utilized established design patterns to expedite novel software creation and support consistent performance results.
- Troubleshoot errors reported by users during testing phase of projects.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Conduct regular health checks of existing Salesforce implementations to ensure optimal performance and security compliance standards are met.
- Created automated processes using Workflows, Process Builder, Flows, Apex Triggers and Visual Force Pages.
- Maintained documentation related to application architecture, release notes .
- Participated in design reviews and provided feedback on proposed solutions.
- Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
- Tracked data related to direct mail, electronic and social media solicitations to determine ROI.
- Recommended improvements to facilitate team and project workflow.
- Integrated object-oriented design and development techniques into projects to support usability goals.
Salesforce Developer
Tata Consultancy Services
Gurgaon, India
12.2012 - 07.2015
- Developed software for embedded systems, coding solutions for both new installations and in-situ hardware.
- Assessed code during testing stage to determine potential glitches and bugs.
- Updated software upon release of vendor patches to mitigate vulnerabilities.
- Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse.
- Tuned database queries written in SOQL and SOSL for better performance optimization.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Implemented security measures such as sharing rules, profiles, permission sets to control data access within the organization.
- Developed Apex classes, triggers, and batch jobs for various functional needs.
Education
Bachelor of Science - Electrical Engineering
Gautam Budh Technical University
India04-2012
Skills
- Cost estimates
- Data integration techniques
- Technical documentation writing
- Application development Know-how
- Cross-functional team leadership
- Interdepartmental contact
- Technical guidance
- Customer proposals
- Technical leadership
- Technical designs
- Project management proficiency
- Business process improvement
- Data analysis
- Solutions-focused sales
- Expert problem solving
- System integration experience
Certification
· 9X Salesforce Certified Application Architect
· 4X Conga Certified
· 2X DevOps Certified
· Quote to Cash Certified
· Among top 10% of professionals to receive the highest rating throughout professional career
· Attended Conga Annual Conference in 2018 at San Francisco, 2022 at Florida & 2023 at Texas
Timeline
Senior Technical Consultant (Salesforce & QTC)
Tata Consultancy Services
08.2015 - Current
Salesforce Developer
Tata Consultancy Services
12.2012 - 07.2015
Bachelor of Science - Electrical Engineering
Gautam Budh Technical University
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