NEHA SRIVASTAVA
Udaipur,India
Summary
Results-driven business professional with a proven track record in driving growth and fostering strong client relationships. Skilled in business planning, administration, and negotiation, consistently delivering impactful solutions. Known for a strong focus on team collaboration, adaptability, and achieving targets with effective communication. Self-driven professional with assertiveness to excel in autonomous roles.
Overview
13
13
years of professional experience
Work History
Manager - Administration
Iraj Evolution Design Company Private Limited (I.EVO)
10.2019 - Current
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Enhanced team productivity by providing ongoing professional development opportunities and regular performance feedback.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw the recruitment process, hiring top talent that contributed significantly to company growth and success.
- Spearheaded complex projects from inception through completion while adhering to strict deadlines without compromising quality or integrity.
- Streamlined communication processes within the organization, enhancing overall efficiency across departments by eliminating unnecessary delays or miscommunications among team members.
- Fostered strong relationships with external vendors/partners in order to negotiate favorable contract terms that benefited both parties.
- Increased client base by identifying potential opportunities and establishing new relationships with key decision makers.
- Organized engaging networking events that fostered connections between industry professionals and generated valuable leads for future business development pursuits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Facilitated the performance management process by providing ongoing feedback, administering evaluations, and coordinating professional development opportunities for employees..
- Conducted thorough exit interviews with departing employees to gather feedback on company culture and identify areas for improvement.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Assistant Manager - Office of Culture and Heritage Promotion (Internal Communication and HR)
Maharana of Mewar Charitable Foundation (MMCF)
09.2013 - 09.2019
- Managed applicant sourcing, job advertising, conducting reference and background check.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Drafted letters of correspondence and assisted report writing and submission of the recruitment activities.
- Maintaining Database of the employee
- Proper documentation of the employees from his onboarding till exit interview.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Streamlined event management processes, facilitating successful trade shows and industry conferences.
- Supported event management teams with crowd control measures during large gatherings or events held on the property.
- Streamlined communication among entertainers, event management teams, and clients for improved collaboration during event planning stages
- Optimized event management processes through the implementation of new technologies and software tools, enhancing efficiency and productivity.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Supported gallery exhibitions through set-up, tear-down, and curation assistance, resulting in seamless event management.
Summer Intern
Ericsson India Private Limited
05.2012 - 06.2012
Education
Diploma in Labor Law
08-2017
MBA - Masters In Human Resource Management
08-2013
Bachelor of Science - Science
06-2011
Skills
- Employee integration support
- Financial budget management
- Project coordination and Planning
- Operations management
- Human resources management
- Business management
- Administrative support
- CRM Management
- Lead generation
- Relationship building and rapport
Accomplishments
- Supervised team of 100 staff members during an event.
- Appointed as a Nodal Officer for the Global conferences and events in the organization.
- Organized and coordinated for Global events like International Conference, World Living Heritage Festival 2014,2016 and 2018) in the company.
- Got President Award by Sh. APJ Abdul Kalam in the field of ‘The Bharat Scouts & Guides’ in the year 2006
Languages
English
Full Professional
Hindi
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager - Administration - Iraj Evolution Design Company Private Limited (I.EVO)
10.2019 - Current
Assistant Manager - Office of Culture and Heritage Promotion (Internal Communication and HR) - Maharana of Mewar Charitable Foundation (MMCF)
09.2013 - 09.2019
Summer Intern - Ericsson India Private Limited
05.2012 - 06.2012
Mohan Lal Sukhadia University - , Diploma in Labor Law
Mohan Lal Sukhadia University (MLSU) - MBA, Masters In Human Resource Management
Mohan Lal Sukhadia University - Bachelor of Science, Science
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