Nehal Zaveri
Cerritos,CA
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
14
14
years of professional experience
Work History
Store Manager
Diamond Wish Newport Beach LLC
Newport Beach, CA
08.2025 - Current
- Led store operations, optimizing inventory management and merchandising strategies for enhanced customer experience.
- Developed staff training programs to improve product knowledge and elevate service standards across the team.
- Implemented sales initiatives that increased foot traffic and boosted overall store performance.
- Analyzed sales data to identify trends, adjusting stock levels and promotional strategies accordingly.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Showroom Manager
DiamondStuds.com
Los Angeles, CA
05.2013 - Current
- Oversee daily showroom operations, ensuring a luxury client experience and immaculate visual presentation
- Managed high-value jewelry inventory, including diamonds, fine jewelry, and timepieces
- Built and maintained long-term client relationships, driving repeat business and private appointments
- Conducted one-on-one consultations for custom jewelry, bridal, and special-order pieces
- Implemented visual merchandising standards aligned with brand and seasonal collections
- Handled transactions, financing options, and high-value sales with accuracy and discretion
- Ensured compliance with security, loss-prevention, and operational procedures
- Collaborated with marketing on in-store events, trunk shows, and VIP experiences
- Monitored sales performance and prepared daily, weekly, and monthly reports
- Resolved customer concerns professionally, maintaining brand reputation and loyalty
Vice President
Ishaan International Inc
Los Angeles, CA
11.2012 - Current
- Led e-commerce strategy across DTC websites and third party Amazon, eBay, and Walmart marketplaces
- Scaled marketplace performance while protecting brand integrity and pricing controls
- Built and led cross-functional teams driving digital growth and operational excellence across marketing, merchandising, operations, and customer service
- Oversee sponsored ads, DSP, and promotional calendars to scale profitable marketplace revenue
- Optimized logistics, shipping, returns, and customer experience workflows
- Owned P&L, revenue growth, and margin optimization for multi-channel online jewelry business
- Developed and implemented operational policies to enhance efficiency and productivity.
- Provided strong leadership to enhance team productivity and morale.
Vice President
Simran Collection Inc
Los Angeles, CA
10.2011 - Current
- Supported strategic planning initiatives by conducting market research and analysis of Jewelry industry and current market trends.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
Education
MBA -
Clark University
Worcester, Massachusetts, MA05-2011
Master of Commerce - Management
M. L. Dahunakar College of Commerce & Economics
Mumbai06-2008
Timeline
Store Manager
Diamond Wish Newport Beach LLC
08.2025 - Current
Showroom Manager
DiamondStuds.com
05.2013 - Current
Vice President
Ishaan International Inc
11.2012 - Current
Vice President
Simran Collection Inc
10.2011 - Current
MBA -
Clark University
Master of Commerce - Management
M. L. Dahunakar College of Commerce & Economics