Nehalben Patel
Chicago,IL
Summary
Strategic Business Analyst with 5+ years experience in driving business growth through data-driven decision making, process optimization, and product strategy implementation. Proven expertise in developing business strategies, leading cross-functional teams, and delivering results in fast-paced environments. Skilled in Agile/Scrum methodologies and business analytics tools such as SQL, Tableau, and Jira. Seeking to leverage analytical skills and leadership experience to drive product innovation and business success at Capital One.
Overview
6
6
years of professional experience
Work History
Business Analyst/Project Manager
Food and Drug Administration (FDA)
02.2023 - Current
- Led and supported various business, management, and technical projects, focusing on process optimization and regulatory compliance.
- Developed high-level business process models and documented functional requirements through JAD sessions and stakeholder reviews.
- Provided technical input for regulatory and rule development, and prepared business process mapping and analysis of alternatives.
- Oversaw work plans, release schedules, and data migration analysis, prioritizing requirements with senior leadership.
- Identified issues, conducted analyses, and provided recommendations to program leaders, supporting project communication and coordination.
- Created flowcharts using Figma or Visio, and mockups using Adobe XD for User Acceptance Testing (UAT) and UX/UI designs.
- Proficient in project management tools like Jira and Asana, with experience using Agile/Scrum methodologies and Six Sigma/Lean frameworks.
- Conducted market research, analyzed customer data for trends, and developed financial models to support business decisions.
- Performed cost-benefit analyses, identified gaps in processes, and collaborated with stakeholders to define project requirements.
- Drafted functional specifications, facilitated interviews with subject matter experts, and documented findings from workshops and meetings.
- Designed test plans and scenarios to validate system functionality and ensured software design aligned with best practices.
- Conducted compliance reviews, gathered feedback from end-users, and facilitated problem-solving sessions with cross-functional teams.
- Delivered timely support by tracking issues and communicating resolutions, optimizing data analysis, and improving statistical quality.
Business Analyst
Freddie Mac
04.2021 - 12.2022
- Create a storyboard of backlog items in Agile and develop items according to business needs.
- Working on SQL Server databases to extract data and build business reports.
- Update project status using MS Project and maintain the Dashboard.
- Initiate utilization of MS SharePoint server to document requirements for customer-specific invoicing and for other documents, such as test results.
- Perform GAP analysis on existing applications to produce a functional specification document.
- Design, develop, and implement Tableau Business Intelligence reports.
- Facilitate JAD sessions to develop an architectural solution that the application meets business requirements and resolve open issues and change requests.
- Create UAT scripts for user acceptance and validation testing, data dictionary, and architectural documentation.
- Manage both functional and non-functional business requirements, as well as new request requirements, using Jira.
Business Analyst
McKesson
06.2018 - 03.2021
- Used Waterfall life cycle methodology for iterative development and rapid delivery of the product.
- Wrote and tuned SQL scripts to test the flow of online quotations to the database and verify the data.
- Developed the Specification Requirements Document based on vendor interaction and user requirements.
- Created and updated Project Track Plan Slides via MS Project and MS Excel.
- Used Tableau and Excel analysis to create KPIs and scorecards to improve corporate profitability.
- Created screen mock-ups, conducted gap analysis and SWOT analysis, cost-benefit analysis, and risk analysis.
- Created and managed Requirement Traceability Matrix (RTM) for tracking and managing changes based on the project's evolving needs.
- Evaluated defects identified by UAT team members using HP/Quality Center.
Education
Bachelor - Biological Science
Rutgers University
Skills
- Methodologies: SDLC, Agile/Scrum, Waterfall
- Language: SQL
- Visualization: Tableau, MS Visio
- Project Management Tools: MS Project, MS Excel, MS SharePoint
- Tracking: Jira
- OS: Windows, Linux
Affiliations
FDA CFSAN Achievement Award as a team
Languages
English
Native/ Bilingual
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Business Analyst/Project Manager
Food and Drug Administration (FDA)
02.2023 - Current
Business Analyst
Freddie Mac
04.2021 - 12.2022
Business Analyst
McKesson
06.2018 - 03.2021
Bachelor - Biological Science
Rutgers University
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