Summary
Overview
Work History
Education
Skills
Timeline
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Neheblina Avila Gonzalez

Phoenix,AZ

Summary

Experience delivering customer service and administrative assistance, including clerical support and public interaction. Self-motivated work ethic to perform effectively in independent or team environments.


Overview

7
7
years of professional experience

Work History

Secretary's Assistant

Father & Son Granite
04.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, and filing documents.
  • Communicated with customers via phone and email to confirm appointments and respond to inquiries.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Interacted with vendors, contractors and professional services personnel to receive orders.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled over the phone transactions and maintained sales and payments records accurately.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept vendor files accurate and up-to-date and paid outstanding invoices.
  • Gave bookkeeping receipts and paid invoices

Warehouse Associate

Amazon
02.2022 - 07.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Checked packages and merchandise for damages
  • Consistently lifted materials weighing as much as 50 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • View prompts on screens and follow directions for some tasks
  • Ensured product meets quality requirements

Caregiver

My Life Foundation
09.2016 - 03.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with house chores, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recorded status and duties completed in logbooks for management.
  • Assisted clients with self-administered medications and clients with medications supervisions.

Education

High School Diploma -

Van Nuys Senior High School
Van Nuys, CA
2012

Skills

  • Customer Service Calls
  • Greeting Guest
  • Bilingual in Spanish and English
  • Project Schedule Coordination
  • Process Payment Transactions
  • Invoice and Payment Tracking
  • Billing and Invoicing
  • Office Supplies and Inventory
  • Basic knowledge of Microsoft Word, Excel, and Microsoft Office
  • Order Picking and Processing
  • Order Fulfillment
  • Picking and Processing

Timeline

Warehouse Associate

Amazon
02.2022 - 07.2022

Secretary's Assistant

Father & Son Granite
04.2021 - Current

Caregiver

My Life Foundation
09.2016 - 03.2021

High School Diploma -

Van Nuys Senior High School

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Neheblina Avila Gonzalez