Nehedgie Dijon
Ocoee,FL
Summary
Motivated professional focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee, and company objectives.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Customer Service Team Lead
Nike
Orlando, Florida
09.2022 - 12.2023
- Led customer service team to ensure exceptional support and brand loyalty.
- Trained new staff on company policies and customer engagement techniques.
- Resolved customer inquiries using Nike's support systems and resources.
Education
Bachelor of Science - BSN
Herzing University
Casselberry, FL 08.2023 - 10.2025
Associate of Science - Nursing
Valencia College
Orlando, FL 03.2021 - 12.2023
Some College (No Degree) -
Coppin State University
Baltimore, MDSkills
- Patient care
- Healthcare documentation
- Interpersonal communication
- Team collaboration
- Trilingual
- Hardworking
- Fast learner
Languages
French
Native/ Bilingual
Creole
Native/ Bilingual
Certification
- Dean’s list December 2023
- Dean’s list spring 2024
Affiliations
- As part as clinicals weekly which I really enjoy, I spend most of my time volunteering and helping those in need.
References
References available upon request.
Timeline
Bachelor of Science - BSN
Herzing University
08.2023 - 10.2025
Customer Service Team Lead
Nike
09.2022 - 12.2023
Associate of Science - Nursing
Valencia College
03.2021 - 12.2023
Some College (No Degree) -
Coppin State University