Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Washington, DC
12.2023 - Current
Assisting customer's with their final purchases
Assisting the customer's on the phone
Data Entry
Production
Ordering medication
Cleaning-up/ Stocking the supplies
Community Inclusion Specialist
St John Community Service
Washington, DC
12.2022 - Current
Developed and implemented community inclusion plans for individuals with disabilities.
Facilitated individualized activities to promote socialization, self-advocacy, and personal growth.
Conducted assessments to evaluate the needs of each individual in order to create an appropriate plan of action.
Organized volunteer opportunities to encourage participation in meaningful activities within the community.
Provided support services such as transportation, supervision, mentoring and job coaching to ensure successful integration into society.
Culinary Manager
Audi Field
Washington, DC
07.2017 - 09.2022
Developed menus, recipes and ordering systems to maximize efficiency in the kitchen.
Ensured proper food safety and sanitation standards were met throughout the kitchen.
Managed a team of chefs, cooks and other kitchen staff; monitored performance and provided feedback for improvement.
Conducted regular meetings with staff to discuss changes in policies or procedures in the kitchen.
Trained new employees on safety protocols, knife skills, recipe preparation techniques and plating design.
Maintained records of all food production activities including sales figures, purchase orders and stock levels.
Monitored employee attendance records to ensure compliance with company policies.
Maintained an organized work environment by delegating tasks among staff members.
Designed innovative menus, sourced vendors and ordered supplies for high-demand restaurant.
Monitored kitchen staff to ensure compliance with company expectations of taste, speed and presentation.
Restaurant Manager
Velvet Taco
Atlanta , GA
08.2021 - 04.2022
Ensured compliance with all food safety regulations and sanitation standards.
Supervised and trained staff in customer service, food handling, and safety protocols.
Developed strategies for improved operational efficiency and customer satisfaction.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Identified and developed new markets for products or services.
Analyzed data to identify trends in customer behavior and develop plans accordingly.
Education
High School Diploma -
Mount Vernon High School
Alexandria, VA
06.2010
Skills
Client Needs Assessments
Community Outreaches
Disability Specialized Care
Medication Administration
Progress Documentation
Meal Preparation
Insurance Billing
Medication Dispensing
Supply Restocking
Problem-Solving Skills
HIPAA
Operations Support
Stocking Shelves
PTCB
I'm currently in the process of obtaining my PTCB certification.