Collaborative leader with dedication to partnering with coworkers to promote an engaged and empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Picker Packer
Amazon
11.2023 - Current
Enhanced order accuracy by carefully picking and packing items per customer specifications.
Reduced shipping errors by thoroughly checking each item before packaging for shipment.
Streamlined warehouse operations through efficient organization of products and inventory management.
Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
Pest Control Technician Driver
Active Pest Control
05.2023 - 11.2023
Educated and advised customers on preventive measures to reduce pest infestations.
Applied pesticides to inside and outside of structures utilizing company protocols.
Prepared reports and kept detailed records of pest control activities.
Responded to customer calls and emails to answer questions about products and services.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies.
Car Detailer
Car Wash King
01.2022 - 10.2022
Improved overall vehicle appearance with the use of professional-grade equipment and products.
Completed timely and thorough car details for increased customer satisfaction and repeat business.
Collaborated with team members to complete large-scale projects, including fleet vehicles, efficiently and effectively.
Increased company revenue through upselling additional services such as paint protection, fabric guard, or glass treatment.
Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
Unarmed Security Officer
Dicks Sporting Goods Distribution Center
10.2021 - 02.2022
Completed full building and grounds patrols to spot and investigate concerns.
Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Patrolled commercial property and associated parking garage.
Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
Car Technician
Take 5 Oil Change
12.2020 - 04.2021
Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
Enhanced customer satisfaction by providing timely and accurate maintenance services for their vehicles.
Reduced repair time by efficiently identifying and addressing mechanical issues using advanced diagnostic tools.
Increased shop efficiency with proper organization and prioritization of daily tasks and responsibilities.
Optimized fuel efficiency through precise engine tuning, emissions testing, and expertly executed repairs.
Changed, rotated, and balanced tires on different types of vehicles.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Food Service Worker
Zaxby
03.2018 - 05.2020
Adhering to food health and safety procedures while preparing and cooking food.
Ensuring all orders are prepared to the specifications of the clients while in a fast pace environment.
Essentially cleaning food preparation areas based on. the guidelines given by the company and state policy.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Developed and maintained positive relationships with customers to enhance service.
Set up and broke down food service lines quickly to maintain service flow.
Stored food in designated containers and storage areas to prevent spoilage.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Made food according to standard recipes with requested changes for customer satisfaction.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Adjusted food preparation methods in accordance with customer requests.
Learned other teammates' work tasks to train as backup.
Monitored food quality and freshness throughout day.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Pushed, pulled and transported large loads and objects.
Maintained high personal grooming standards and uniform presentation.