Nehemiah John
Roseville,CA
Summary
Dynamic and results-oriented professional with a proven track record at Jones & Roth CPAs and Business Advisors. Excelled in database/software management and software troubleshooting, leveraging SQL and Power BI expertise. Demonstrated exceptional problem-solving abilities and effective communication, significantly enhancing business processes and data visualization. Skilled in Agile methodology and technical writing, I consistently deliver innovative solutions and improvements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Information Specialist
Jones & Roth CPAs and Business Advisors
Eugene, OR
07.2023 - 07.2024
- As a Business Information Specialist at Jones and Roth CPA's and Business Advisors, I play a pivotal role in ensuring efficient database management and software functionality
- My responsibilities included (but not limited to): Developing and modifying databases and front-end applications, ensuring adherence to best company practices
- Monitoring database integrity, security, and documentation, while enforcing access controls and security procedures
- Utilizing tools to identify and resolve errors and inconsistencies across multiple databases and forms
- Installing, implementing, and troubleshooting Line of Business software, collaborating with vendors for issue resolution
- Facilitating employee setup and software updates, and assisting in software selection and implementation
- Collaborating with the team to achieve business objectives related to software applications
- Assisting in the development of internal reporting and Power BI solutions, along with gathering necessary reports and data often for senior management
- My expertise spans SQL Server, Microsoft Access, Power BI, and other reporting tools, ensuring accurate and timely information delivery
- With excellent communication, organizational, and problem-solving skills, coupled with a strong attention to detail, I consistently contribute to the seamless operation of our business processes
- Built and implemented my own custom solutions, which streamlined company processes.
- Initiated new projects that resulted in increased productivity across all departments.
- I oversaw the design, upgrade, and migration of data across different software platforms to ensure accuracy and maintenance.
Technical Support Specialist
Elm Street Technology, LLC
Eugene
11.2022 - 04.2023
- I provided technical support identifying, investigating, and resolving users problems with computer software and code, for problems that are beyond the expertise of Technical Support Reps
- Applied knowledge of computer software, programming languages such as JavaScript, and specific work flows to solve problems for clients all over the world
- Documented all customer service requests using ticketing system
- Translated complex technical details and instructions to clients.
HR Office Assistant
Lane Community College
Eugene
03.2022 - 06.2022
- I provided support to the office and individuals in my assigned area of responsibility
- Typical responsibilities included: answering telephones; responding to inquiries via phone, in-person, or via email; routing calls to appropriate staff; performing records maintenance; sorting and distributing mail; running reports; and, performing other support functions as necessary
- Maintained confidentiality of employee information at all times in accordance with legal requirements and company policy standards.
Tech Internship
New Hope Christian College And Church
Eugene
08.2021 - 11.2021
- This internship was along side chief technologies director for this entity
- I performed many sorts of task from working on making ethernet, SDA, fiber cables, to servicing old computers to run at their highest potential, and even doing XUnit, SQL, LINQ, Entity Framework, SaaS, Jira, Salesforce, Agile methodology, Bootstrap, Power BI, Power Automate, Automation, DocuWare Admin, Database Administration, Workflow Design, Workflow Management, ShareFile Admin, RPA Design, ShareFile Admin, Thomson Reuters Tax & Accounting Software Suite, Business Intelligence, Data Visualization, Quality Assurance, Process Improvement, Technical Writing.
Server/Waiter
Cafe Maharani
Honolulu
06.2016 - 09.2020
- During my tenure as a server and host, I honed various skills including adeptly managing multiple customers simultaneously, effectively communicating with patrons regarding their orders, and expertly guiding them through the menu when necessary
- I firmly believe that my ability to consistently deliver exceptional experiences to customers, whether they chose to dine in or opt for takeout, significantly contributed to the restaurant's stellar reputation
- This dedication to providing outstanding service has played a pivotal role in establishing and maintaining the restaurant's esteemed status as the premier Indian dining destination on the island.
Drum Instructor
Ohana Studios
Honolulu
05.2018 - 10.2019
- I was able to teach students the fundamentals of drumming and impart proper technique into them to be able to drum to their highest potential
- Mentored new instructors by sharing tips and advice based on personal experience.
Education
Associate's - Computer Programming
Lane Community College
06.2023
High school diploma or GED - Hospitality Management
Kaimuki High School
05.2018
Skills
- Host/Hostess
- Restaurant Management
- POS
- Culinary Experience
- Microsoft Office
- Shift Management
- Fluent in speaking/understanding: Urdu, Hindi, and punjabi
- Translation
- Supervising experience
- Web design
- CSS
- HTML5
- Linux
- JavaScript
- Web Development
- C
- Python
- C#
- MySQL Server Management Studio
- WordPress
- Github
- Data analysis skills
- Firewall
- Relational databases
- Windows
- Mac OS
- UML Diagraming
- ASPNET Core MVC
- Azure
- Decision Support
- Report Generation
- Data Migration
- Project Management
- Documentation
- Procedure Development
- KPI Tracking
Certification
- Front End Web Development
- Database Specialist
Accomplishments
- Phi Theta Kappa Honors Society Graduate (3.80 GPA)
Languages
Urdu
Professional
Hindi
Professional
Punjabi
Professional
Hawaiian pidgin
Professional
English
Professional
Timeline
Business Information Specialist
Jones & Roth CPAs and Business Advisors
07.2023 - 07.2024
Technical Support Specialist
Elm Street Technology, LLC
11.2022 - 04.2023
HR Office Assistant
Lane Community College
03.2022 - 06.2022
Tech Internship
New Hope Christian College And Church
08.2021 - 11.2021
Drum Instructor
Ohana Studios
05.2018 - 10.2019
Server/Waiter
Cafe Maharani
06.2016 - 09.2020
Associate's - Computer Programming
Lane Community College
High school diploma or GED - Hospitality Management
Kaimuki High School
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