NEHEMIAH PHILLIPS
Sacramento,CA
Summary
Highly skilled and results-driven logistics and transportation professional seeking to leverage extensive experience in operations management, logistics strategy, and freight coordination to contribute to the growth and success of a forward-thinking corporate company. Committed to delivering operational excellence and driving efficiency across all aspects of the supply chain, while fostering a positive impact on organizational success and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Operations Manager
Temco Logistics
04.2022 - Current
- Led the development and execution of operational strategies to meet business goals, overseeing daily logistics operations, optimizing resource allocation, and managing KPIs to ensure efficiency.
- Directed resource distribution across projects, maintaining budget control and cost-effectiveness.
- Implemented continuous process improvements to enhance productivity and streamline workflows.
- Managed recruitment, training, and performance of a high-performing team, fostering excellence.
- Ensured compliance with regulations and company policies while mitigating risks.
- Maintained high customer satisfaction by addressing complaints and driving quality control initiatives.
- Delivered detailed reports to senior management with actionable insights on operational and financial performance.
Operations Manager
The Save Mart Companies
04.2020 - 04.2022
- Managed logistics and supply chain operations by updating records for field personnel, tracking service calls, and monitoring delivery schedules for completeness and accuracy.
- Collaborated with logistics coordinators to optimize routing of service work orders, ensuring timely and cost-efficient transportation services.
- Oversaw driver performance, setting productivity and safety targets to ensure operational efficiency and compliance with safety regulations.
- Worked with cross-functional teams to ensure the seamless delivery of goods, promptly addressing issues related to scheduling, transportation, and product handling.
Freight Broker
Landstar Freight Broker
02.2020 - 04.2022
- Negotiated freight rates by analyzing market trends, ensuring optimal pricing for customers while maximizing profitability for the company.
- Acted as the key liaison between freight carriers and shippers, facilitating smooth communication and managing expectations for timely delivery.
- Oversaw the preparation of shipping documents, including bills of lading and invoices, ensuring all cargo and documentation adhered to legal and safety regulations.
- Monitored transportation operations, confirming shipment deliveries and resolving discrepancies to ensure seamless customer experiences.
Logistics Coordinator
Love's Corporate Offices
11.2014 - 01.2020
- Led logistics operations for fuel supply management, forecasting demand, and optimizing supply chains using TelaPoint and other dispatch software.
- Strategically planned and coordinated driver dispatches, taking into account operational constraints such as fuel availability, weather, and traffic conditions.
- Developed and executed fuel supply strategies in collaboration with fuel coordinators, drivers, and regional managers, ensuring efficient and cost-effective operations.
- Delivered high-quality customer service, responding to real-time supply chain disruptions and implementing adjustments to minimize service interruptions and delivery delays.
- Enhanced supply chain performance through proactive problem-solving, ensuring consistent fuel delivery and effective response to complex logistics challenges.
Technical Support/Supervisor
Sprint
02.2010 - 11.2014
- Managed a high-volume customer service operation, addressing complex inquiries and resolving issues related to logistics, inventory, and supply chain management.
- Utilized troubleshooting skills to identify and solve issues, ensuring the satisfaction of customers and maintaining operational efficiency.
- Coordinated with multiple teams to enhance operational performance, exceeding service level targets and maintaining high customer satisfaction ratings.
Cannon Crew Member/Instructor
United States Army
06.2006 - 07.2009
- Conducted rigorous maintenance and operational checks on military artillery equipment, ensuring readiness and compliance with safety and operational standards.
- Delivered comprehensive training to large groups of service members, focusing on logistics, combat tactics, first aid, and military strategy.
- Maintained and managed a fleet of Humvees and carrier trucks, ensuring operational readiness and adherence to safety protocols.
- Provided logistical support during military operations, including transportation, supply chain management, and equipment maintenance.
Education
High School Diploma -
Will C. Wood
05-2004
Skills
- Freight & Transportation Management
- Logistics Coordination & Supply Chain Optimization
- Route Planning & Fleet Management
- Cost Control & Budgeting
- Team Leadership & Staff Development
- Regulatory Compliance & Risk Management
- Customer Relationship Management
- Process Improvement & Workflow Streamlining
- Data Analysis & Reporting
- Freight Negotiation & Documentation
- Procurement
- Inventory Control
- Logistics Coordination
- Warehouse Operations
- Transportation Coordination
- Demand Forecasting
- Supply Chain Enhancement
- Supplier Management
- SAP ERP Systems
- Lean Production
- Logistics Service Provider
- 3PL Services
- Freight Logistics
- Transportation Logistics
- Shipping and Logistics
- Logistics Solutions
- Logistics Provider
- 3PL Warehouse
- Logistics Business
- Logistics Management
Key Skills And Certifications
- Freight & Transportation Management
- Logistics Coordination & Supply Chain Optimization
- Route Planning & Fleet Management
- Cost Control & Budgeting
- Team Leadership & Staff Development
- Regulatory Compliance & Risk Management
- Customer Relationship Management
- Process Improvement & Workflow Streamlining
- Data Analysis & Reporting
- Freight Negotiation & Documentation
- Procurement
- Inventory Control
- Logistics Coordination
- Warehouse Operations
- Transportation Coordination
- Demand Forecasting
- Supply Chain Enhancement
- Supplier Management
- SAP ERP Systems
- Lean Production
- Logistics Service Provider
- 3PL Services
- Freight Logistics
- Transportation Logistics
- Shipping and Logistics
- Logistics Solutions
- Logistics Provider
- 3PL Warehouse
- Logistics Business
- Logistics Management
Timeline
Operations Manager
Temco Logistics
04.2022 - Current
Operations Manager
The Save Mart Companies
04.2020 - 04.2022
Freight Broker
Landstar Freight Broker
02.2020 - 04.2022
Logistics Coordinator
Love's Corporate Offices
11.2014 - 01.2020
Technical Support/Supervisor
Sprint
02.2010 - 11.2014
Cannon Crew Member/Instructor
United States Army
06.2006 - 07.2009
High School Diploma -
Will C. Wood
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