Summary
Overview
Work History
Education
Skills
Timeline
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NEHEMIAH STEWART

Atlantic City,NJ

Summary

Enthusiastic guests services professional with hopes of using Security as a conduit to serve others. I bring a background of protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in guests services, effective communication and de-escalation techniques. Observant and vigilant, I instinctively anticipate the needs of guests and colleagues while keeping an eye out for unwanted individuals. Trained in emergency response, law enforcement support, information gathering, securing evidence, and incident report writing, I aspire to become a member of your team.

Overview

26
26
years of professional experience

Work History

General Maintenance Worker

Casino Reinvestment Development Authority (CRDA)
06.2017 - Current
  • Operated various hand tools, power tools, and specialized equipment (i.e. landscaping, snow plowing, etc.) safely while executing assigned tasks efficiently.
  • Supported special projects such as renovations or installations by providing skilled labor assistance when necessary.
  • Provided exceptional customer service when interacting with clients, colleagues, and the public regarding facility-related concerns or requests.
  • Improved community safety by conducting regular preventative maintenance inspections and addressing potential hazards promptly with regards to recreational parks and playgrounds.

Crew Leader

HMS Host International
06.2015 - 10.2016
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines such as, food inventory and proper storage protocols. Promptly addressing potential hazards.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.

Security Officer

Golden Nugget Casino
06.2013 - 06.2015
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises, reporting and addressing suspicious activities and persons.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility or access control procedures.
  • Prevented unauthorized access to facilities and gaming area by enforcing strict entry protocols and verifying identification.
  • Wrote detailed incident reports on property damage, theft, physical altercations, and other unusual incidences.
  • Responded promptly to medical emergencies, providing first-aid and other life saving measures.

Doorman

Bally's Hotel & Casino
01.2000 - 04.2006
  • Maintained a welcoming environment for co-workers and guests through courteous greetings and assistance.
  • Enhanced building security by vigilantly monitoring entrance and exit points.
  • Offered personalized support for elderly or disabled guests, adapting services according to individual needs.
  • Provided exceptional customer service, fostering positive relationships with guests and enhancing their overall experience.
  • Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
  • Relieved guests of luggage and connected with porters for delivery to rooms.


Education

High School Diploma -

Atlantic City High School
Atlantic City, NJ
01-1994

Skills

  • Proficient in power tool usage
  • Proactive maintenance strategies
  • Landscape upkeep
  • Collaborative teamwork
  • Preventive equipment maintenance
  • Cleaning and sanitizing expertise
  • Outdoor facility care
  • Verbal and written communication
  • Flexible and adaptable
  • Detail-oriented approach
  • Effective communication
  • Safety protocol adherence

Timeline

General Maintenance Worker

Casino Reinvestment Development Authority (CRDA)
06.2017 - Current

Crew Leader

HMS Host International
06.2015 - 10.2016

Security Officer

Golden Nugget Casino
06.2013 - 06.2015

Doorman

Bally's Hotel & Casino
01.2000 - 04.2006

High School Diploma -

Atlantic City High School