Nehemiah Sanchez Shattah

Medical Assistant/Administrative Assistant

Village Medical

08.2021 - Current

Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Sanitized, restocked, and organized exam rooms and medical equipment.
Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Collected and documented patient medical information such as blood pressure and weight.
Completed EKGs and other tests based on patient presentation in office.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Oriented and trained new staff on proper procedures and policies.
Taught patients about medications, procedures, and care plan instructions.
Built strong relationships with patients through effective communication skills that foster trust in clinic''s commitment to quality care.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Verified patient insurance coverage and collected required co-payments.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Passionate about learning and committed to continual improvement.
Skilled at working independently and collaboratively in team environment.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Proven ability to learn quickly and adapt to new situations.
Strengthened communication skills through regular interactions with others.
Demonstrated respect, friendliness and willingness to help wherever needed.
Learned and adapted quickly to new technology and software applications.
Participated in team projects, demonstrating ability to work collaboratively and effectively.
Proved successful working within tight deadlines and fast-paced environment.
Liaised with patients and addressed inquiries, appointment requests and billing questions.

Summary

Overview

Work History

Medical Assistant/Administrative Assistant

Student Medical Assistant

Education

Registered Medical Assistant - Medical Assisting

Certificate of Medical Assisting - Medical Assisting

High School Diploma -

Skills

Certification

Languages

Timeline

Medical Assistant/Administrative Assistant

Student Medical Assistant

Registered Medical Assistant - Medical Assisting

Certificate of Medical Assisting - Medical Assisting

High School Diploma -

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