Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Open To Work

NEHEMIE ETIENNE

Inglewood,CA

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Summary

Dedicated and customer-focused aviation professional with extensive experience in passenger services, airport operations, and administrative support. Skilled in delivering exceptional customer service, resolving passenger concerns, and ensuring smooth airport operations in fast-paced environments. Seeking a clerical or customer service position that offers opportunities for career growth and professional advancement.

Overview

17
17
years of professional experience

Work History

Passenger Service Agent ll

AIR FRANCE / KLM
LAX Airport
01.2022 - Current
  • Agent with a demonstrated history of working in the airlines/aviation industry.
  • Responsible for checking in passengers and creating boarding passes.
  • Managed boarding process, ensuring 100% of passengers complied with the airline.
  • Provided passengers with excellent customer service at the check-in desk lounge.

Passenger Service Agent l

DNATA (Air France / KLM)
LAX Airport
01.2021 - 01.2023

Guest Service Agent (Seasonal)

AIRPORT TERMINAL SERVICES
Palm Beach International Airport
01.2018 - 01.2019

Customer Service Representative

PACIFIC AVIATION CORP
LAX Airport
01.2016 - 01.2018

Wheelchair Agent

AERO PORT SERVICES
Tom Bradley International Airport
01.2016 - 01.2017

Security Agent

AMERIQUEST SECURITY
Los Angeles, CA
01.2014 - 01.2016

Sales Office Administrator-Telecommunications

DELIMART CLERCINE
Port-au-prince, Haiti
01.2009 - 01.2013

Education

Aviation Maintenance And Technology

Spartan College Of Aeronautics And Technology
Inglewood, CA

Computer Information System

Los Angeles Trade-Tech College
Los Angeles, CA

Certificate - Office Assistant, Administrative Board, and Satellite System

N.T.I&C Professional School
Port-au-Prince, Haiti

High School Diploma -

College Martin Ogine
Saint-Marc, Haiti

Skills

  • Passenger Services
  • Knowledge Of Airport Operations
  • Ticket Counter
  • Problem Solving
  • Bilingual in French and English
  • Company Policies
  • Reservation System
  • Ticket Sales
  • MS Office (Word, Excel, PowerPoint)
  • Computer Troubleshooting
  • Satellite System

References

Professional references available upon request.

Timeline

Passenger Service Agent ll

AIR FRANCE / KLM
01.2022 - Current

Passenger Service Agent l

DNATA (Air France / KLM)
01.2021 - 01.2023

Guest Service Agent (Seasonal)

AIRPORT TERMINAL SERVICES
01.2018 - 01.2019

Customer Service Representative

PACIFIC AVIATION CORP
01.2016 - 01.2018

Wheelchair Agent

AERO PORT SERVICES
01.2016 - 01.2017

Security Agent

AMERIQUEST SECURITY
01.2014 - 01.2016

Sales Office Administrator-Telecommunications

DELIMART CLERCINE
01.2009 - 01.2013

Aviation Maintenance And Technology

Spartan College Of Aeronautics And Technology

Computer Information System

Los Angeles Trade-Tech College

Certificate - Office Assistant, Administrative Board, and Satellite System

N.T.I&C Professional School

High School Diploma -

College Martin Ogine
NEHEMIE ETIENNE