Overview
Work History
Education
Languages
Timeline
Generic

Nehemie Francisque

Pompano beach,FL

Overview

2025
2025
years of professional experience

Work History

Sales Associate

Ross Dress for Less

Customer Service Representative

BrandsMart USA
10.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Caregiver

Best Care Provider
02.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.

Sales Associate

Burlington
06.2023 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Phlebotomy -

Career Prep Academy
Fort Lauderdale, FL
02.2025

Medication Technician -

Elite Academy
Fort Lauderdale, FL
06.2024

Home Health Aid -

Quality Nursing Training Center
Fort Lauderdale, FL
09.2023

Institution Chretienne Emmanuel
Port Au Prince
06.2017

Languages

English
Native or Bilingual
French
Full Professional
Creole
Native or Bilingual

Timeline

Customer Service Representative

BrandsMart USA
10.2024 - Current

Sales Associate

Burlington
06.2023 - 12.2024

Caregiver

Best Care Provider
02.2023 - Current

Sales Associate

Ross Dress for Less

Phlebotomy -

Career Prep Academy

Medication Technician -

Elite Academy

Home Health Aid -

Quality Nursing Training Center

Institution Chretienne Emmanuel

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Nehemie Francisque