Nehemie Francisque
Pompano beach,FL
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Ross Dress for Less
Customer Service Representative
BrandsMart USA
10.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Caregiver
Best Care Provider
02.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
Sales Associate
Burlington
06.2023 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Phlebotomy -
Career Prep Academy
Fort Lauderdale, FL02.2025
Medication Technician -
Elite Academy
Fort Lauderdale, FL06.2024
Home Health Aid -
Quality Nursing Training Center
Fort Lauderdale, FL09.2023
Institution Chretienne Emmanuel
Port Au Prince 06.2017
Languages
English
Native or Bilingual
French
Full Professional
Creole
Native or Bilingual
Timeline
Customer Service Representative
BrandsMart USA
10.2024 - Current
Sales Associate
Burlington
06.2023 - 12.2024
Caregiver
Best Care Provider
02.2023 - Current
Sales Associate
Ross Dress for Less
Phlebotomy -
Career Prep Academy
Medication Technician -
Elite Academy
Home Health Aid -
Quality Nursing Training Center
Institution Chretienne Emmanuel