Nehemie Legagneur
Stone Mountain,GA
Summary
Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
2
2
years of professional experience
Work History
Cashier/ Waitress
Lamanjay Restaurant And Lounge
04.2020 - 06.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Education
High School -
College Ernst Paddy
College Ernst Paddy
Skills
- Effective communication is vital in any workplace, fostering collaboration and understanding
- Being able to navigate change and learn new skills quickly is crucial in dynamic work environments
- Even in non-managerial roles, displaying leadership qualities, like initiative and teamwork, can enhance they impact
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Organizational abilities
- Professionalism and Courtesy
Timeline
Cashier/ Waitress
Lamanjay Restaurant And Lounge
04.2020 - 06.2022
High School -
College Ernst Paddy
College Ernst Paddy
Similar Profiles
MARIE FLORE MERVILMARIE FLORE MERVIL
Assistant Manager at LamanjayAssistant Manager at Lamanjay
Trisha-kay WhyteTrisha-kay Whyte
Manager at Lounge Zero Restaurant and LoungeManager at Lounge Zero Restaurant and Lounge
Korey Alligood-VargasKorey Alligood-Vargas
Server at Allure Restaurant and LoungeServer at Allure Restaurant and Lounge
Monica BinnsMonica Binns
Member Advisor/Teller at Members First Credit UnionMember Advisor/Teller at Members First Credit Union
Tristen GoodmanTristen Goodman
General Manager at The Corner TaqueriaGeneral Manager at The Corner Taqueria