Persistent leader eager to lead and grow organizations. With 15 years experience in effectively leading, promoting and enhancing robust community relations programs, maintaining active and positive relationships with businesses, non-profit organizations and the community.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
Crisis 2 Crown International Inc
01.2014 - Current
Overseeing complete operation of organization in accordance with direction established in strategic plans
Creating, communicating, and implementing organization's vision, mission, and overall direction
Evaluating success of organization in reaching its goals
Leading development and implementation of overall organization's strategy
Soliciting advice and guidance, when appropriate, from Board of Directors
Formulating and implementing strategic plan that guides direction of organization.
Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Updated HR database with new employee information, changes in benefits, and other details.
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Oversaw hiring, staffing, and labor law compliance.
Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Managed payroll and timekeeping to track hours and accurately pay employees.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Community Outreach, Marketing and PR.
Broward Healthy Start Coalition Inc
07.2022 - 12.2022
Social Media management, Facebook, Instagram, newsletters.
Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships.
Main point of contact between management, clinical staffs, and external community
Collaborated with media to encourage company and product coverage and promote brand mission and values.
Wrote content for newsletters, social media pages and informational packets.
Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
Aligned projects and daily activities with company vision, strategies and tactics.
Community Outreach/Coordinator, Public Relations and Marketing
Coupet Quality Clinic
09.2020 - 02.2022
Main point of contact between management, clinical staffs and external community.
Facilitated community involvement and education of non-profit theatre events by maintaining and developing community partnerships.
Conducted community workshops to promote different programs and educate public on available services.
Facilitated community outreach to expand participation and support.
Collaborated with production team to coordinate advertisements and promotions.
Designed and created campaign e-mail invitations, articles and marketing videos.
Created social media with consistent content and tone
Increased customer engagement by 80% through social media.
Skilled at working independently and collaboratively in a team environment
Teacher
Kids Academy
08.2017 - 11.2019
Planned and implemented integrated lessons to meet national standards.
Develop cleaning routine throughout the day that keeps all of our interactive areas sanitary and safe.
Monitor children during outdoor activities and interact with our children to enhance their learning.
Introduced groups of 15 toddlers to multi-sensory activities such as music, dance and stories to encourage exploration and spark curiosity.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Executive Program Director
R.E.L.E.V.A.N. T Group of S. FL
09.2013 - 07.2017
Liaison to Judges, Probation Officers, Schools to represent high risk youth.,
Worked closely with Family, Agencies, county and city law enforcement agencies in Broward County
Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents
Maintained regular contact with youth, including visiting homes
Assessed youth for abuse and neglect and compiled documentation for court reports
Collaborated with Behavioral Health Court to serve dually diagnosed individuals
Wrote reports and case summaries and compiled work records, including required statistics
Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
Executive Director Assistant Project Hope
Nova Southeastern University
08.2013 - 01.2015
Institute for Disaster and Emergency Preparedness (IDEP)
Project HOPE, Homelessness in Osteopathic
Worked closely with manager to provide effective assistance for specific aspects of business operation
Perform general office functions including, but not limited to, filing, copying, processing mail, maintaining records / files, ordering supplies, and coordinating office equipment maintenance
Able to put together data from different sources for special projects; prepares reports
Create safe, supportive environment for focus groups
Collecting and distributing Clothing, food, and medical
Supplies Assist in finding shelter for men, women and children Educate homeless on safety, health, and other services.
Paralegal/Mediation/Arbitration
Kimberly A. Gilmour
01.2011 - 08.2013
Managed holistic case inventory for arbitration team, driving mutually beneficial outcomes and leveraging state-specific methods for mediation.
Conducted regular meetings with arbiters to discuss complex disputes, establish standard procedures and address common concerns in conflict resolution.
Provided onboarding and training to staff members, coordinating IT system access and conducting training specific to individual roles.
Performed required monthly audits, following arbitration agreement details and documenting observations in computer system for further review.
Insurance Supervisor
Kids Spot
02.2009 - 01.2011
Obtain information from insured or designated persons
Volunteer at International Conference "Energy Crisis and Safety" by ASOIU and H2020 ELECTRON.Volunteer at International Conference "Energy Crisis and Safety" by ASOIU and H2020 ELECTRON.