Nehemie Saint Fleur
Queens,NY
Summary
Accomplished Program Manager with a proven track record, enhancing team performance through strategic planning and leadership.
Overview
14
14
years of professional experience
Work History
Patient Care Associate, Clinical Ladder III,
Northwell Health
Manhasset, NY
08.2016 - Current
- Chair of Collaborative Care Council.
- Aspiring Leader in the Mentorship Program.
- Records temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assists with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, and collecting urine specimens for laboratory testing.
- Communicates and documents patient status and maintains accurate records of patient care.
- Facilitates smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
- Provides emotional support to family members of patients facing difficult health challenges.
Program Manager
Atria
Roslyn, NY
12.2012 - 07.2016
- Coaches team members on professional development opportunities, contributing to improved overall performance.
- Leads and directs the work of employees in all departments, and directs recruiting of onboard staffing.
- Oversees the staff qualifications are updated, and responsible for ensuring that appropriate patients have assigned staff members.
- Collaborates with the leadership team in planning the annual budget and expenses.
- Identifies daily cost-saving opportunities regarding payroll and utilization of overtime.
- Manages program budgets and timelines, ensuring projects stay on track and within allocated resources.
- Plans and executes projects and programs. Prepares project plans including scheduling, cost analysis, and content, and fosters communication between departments.
- Develops project plans, identifies risks, sets objectives, and monitors progress toward completion.
- Addresses and resolves technical, financial, and operational concerns by working with team members and directors.
- Analyzes data collected during the program operations and reports results accordingly.
Secretary
Simon & Simon
Queens, NY
02.2010 - 07.2015
- Answers multi-line phone system and enthusiastically greeted callers.
- Schedules appointments and conducts follow-up calls to clients.
- Provides administrative support to the office manager and other staff members.
- Organizes and maintains executive calendars, including scheduling meetings, travel arrangements, and conference calls.
- Prepares documents such as memos, letters, reports, spreadsheets, and presentations using Microsoft Office applications.
- Greets visitors in a professional manner, and directs them to appropriate personnel or offices.
Education
Associate of Science -
Nassau Community College
Garden City, NY05.2023
Certified in Patient Care Technician
New York Medical Career Training Center
Flushing, NY06.2016
Bachelor of Science -
Faculte De Droit Et Des Sciences Economiques
Haiti06.2010
Skills
- Successful author
- Strategic Planning
- Team leadership and direction
- Detail Oriented
- Decision-Making
- Project Coordination
- Program Leadership
- Critical Thinking
- Operations Management
Languages
French
Native or Bilingual
Creole
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Care Associate, Clinical Ladder III,
Northwell Health
08.2016 - Current
Program Manager
Atria
12.2012 - 07.2016
Secretary
Simon & Simon
02.2010 - 07.2015
Associate of Science -
Nassau Community College
Certified in Patient Care Technician
New York Medical Career Training Center
Bachelor of Science -
Faculte De Droit Et Des Sciences Economiques