Highly skilled and bilingual professional seeking a position to fully utilize exceptional skills and abilities. Strong desire to make a difference and keen eye for detail, committed to improving overall efficiency. Dedicated to delivering high-quality work and eager to contribute expertise to the success of the team.
Overview
7
7
years of professional experience
Work History
Skill Trades Recruiter
Butte Business Services,LLC
06.2024 - Current
Conducted telephone interviews to evaluate candidates' expertise, qualifications and capabilities.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Coordinated schedules to arrange management interviews with applicants.
Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
Studied job descriptions and qualifications to determine applicant requirements.
Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
Conducted thorough background checks and reference verifications, ensuring reliability and integrity of new hires.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Assisted with writing job postings and job descriptions for boards.
Administered employee benefits programs and assisted if needed help with it
Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Built strong relationships with hiring managers to understand departmental needs and identify ideal candidates.
Designed and led workshops on interview skills and resume writing for candidates, enhancing their success rate.
Administered employee benefits programs and assisted with open enrollment.
Payroll
General Manager
Metro by T-Mobile
03.2019 - 06.2024
Accomplish staff results by communicating job exceptions; planning, monitoring, and appraising job results
Develop, coordinate, and enforce systems, policies, procedures, and productivity standards
Maintain quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements
Contribute to team effort by accomplishing related results as needed
Define objectives, identify and evaluate trends and options, choose a course of action, and evaluate outcomes
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Administrative Assistant
Pain Relief Chiropractor
03.2018 - 02.2019
Greet clients, answering phones and replying to client emails
Coordinate office activities and operations to secure efficiency and compliance to company policies
Handled various forms of correspondence including emails, letters and packages.
Operate and maintain office equipment such as copy machines, fax machines and computers
Create and update records and databases with personnel, financials and other data
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.