Neide Miranda
Dorchester,MA
Summary
Hardworking and careful fulfillment expert with experience in a busy store. Good at picking and packing orders, and helping customers. A junior college student studying psychology and an honor roll student. Strong at managing time and working well with others. Always follow safety rules and help the store run smoothly.
Overview
7
7
years of professional experience
Work History
Fulfillment Expert
Target
Boston, Massachusetts
10.2024 - Current
- Pick and prepare online orders for store pickup, drive-up, and shipping.
- Make sure orders are correct, and ready on time.
- Help guests find items, and answer questions when needed.
- Work with team members to finish tasks and meet daily goals.
- Keep the stockroom clean, organized, and easy to work in.
Manager
McDonald's
Boston, Massachusetts
02.2019 - 09.2024
- Manage opening and closing procedures, including cash handling, safe counts, and deposit preparation.
- Handle customer concerns with professionalism, and resolve issues to ensure a positive guest experience.
- Collaborate with other managers to meet daily and weekly sales, service, and labor goals.
Education
High School Diploma -
Dearborn Stem Academy
36 Winthrop St, Roxbury, MA 0211906-2023
University of Massachusetts Boston
100 Morrissey Blvd, Boston, MA 02125Skills
- Problem solving
- Critical thinking
- Time management
- Pallet jack usage
- Strong customer service skills
- Positive and helpful attitude
- Fast and accurate work
Affiliations
- Graduated with Honor
- Dean's list at Umass Boston
Languages
Portuguese
Limited
English
Full Professional
Spanish
Professional
Timeline
Fulfillment Expert
Target
10.2024 - Current
Manager
McDonald's
02.2019 - 09.2024
High School Diploma -
Dearborn Stem Academy
University of Massachusetts Boston