Neidys Rodriguez Garcia
West Palm Beach,FL
Summary
Adept at project planning and team management, I leveraged my excellent communication and organizational skills at Mi Familia En Acción to enhance team productivity and client satisfaction. My proficiency in Microsoft Word and a friendly, positive attitude have consistently driven successful outcomes in dynamic environments.
Overview
20
20
years of professional experience
Work History
Camvars
Mi Familia En Acciòn
05.2024 - Current
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Provided professional services and support in a dynamic work environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated leadership skills in managing projects from concept to completion.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Head of Reservations
Commerce and Tourism
03.2004 - 02.2024
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Resolved various issues and discrepancies for customers.
- Handled billing information over phone.
- Provided customers with information about availability and pricing.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
Education
High School Diploma -
Osvaldo Herrera
Santa Clara, Cuba06.1998
Skills
- Excellent Communication
- Microsoft Word
- Project Planning
- Organizational Skills
- Friendly, Positive Attitude
- Multitasking Abilities
- Conflict Resolution
- Computer Skills
- Flexible and Adaptable
- Team Management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Camvars
Mi Familia En Acciòn
05.2024 - Current
Head of Reservations
Commerce and Tourism
03.2004 - 02.2024
High School Diploma -
Osvaldo Herrera
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