Neiffe Caballero
El Paso,TX
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier and Drive Thru Cashier
Los Tragones Tacos y Parrilladas
El Paso, TX
06.2023 - Current
- Presented food and beverages to guests at tables.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Answered customer questions and provided store information.
- Processed sales transactions to prevent long customer wait times.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered phone calls to assist customers with questions and orders.
- Worked closely with front-end staff to assist customers.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Assisted in training new employees on restaurant procedures and policies.
- Restocked inventory when necessary to maintain sufficient levels at the front counter area.
- Received payment from customers and made change as needed.
- Verified that orders were accurate and complete before delivering them to customers.
Waitress
Los Tragones
El Paso, TX
02.2023 - 06.2023
- Presented menus and answered questions regarding items.
- Trained new employees to perform duties.
- Assisted with food preparation tasks as requested by the head chef.
- Learned to properly handle cash transactions and process credit card payments.
- Garnished dishes and beverages to serve visually appealing menu items.
- Greeted customers and provided menus.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Adhered to health regulations concerning food storage and sanitation practices.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Maintained a professional attitude while working in a fast-paced environment.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Doctor
Public Health Department
Cuba, Cuba
09.2017 - 05.2022
- Maintained accurate and thorough patient charts in accordance with legal and clinical standards.
- Prescribed medications and advised patients about dosage, schedule and possible side effects.
- Collaborated with other healthcare professionals to coordinate optimal patient care plans.
- Advised patients about diet, hygiene and other lifestyle behaviors to promote health and prevent disease.
- Advised families on how best to manage chronic diseases like diabetes or asthma.
- Reviewed test results to determine diagnosis or course of treatment.
- Ordered and interpreted results of laboratory tests and radiographs.
- Prescribed medications or treatment regimens to address patient conditions.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Worked with patients and families to design care plans.
- Consulted with specialists when necessary for complex diagnoses or treatments.
- Referred patients to medical specialists, social services or other necessary resources.
- Ordered laboratory tests, such as blood work, x-rays, and ultrasounds.
- Provided health education to patients, families and colleagues.
Education
Medicine
University of Medical Sciences
Cuba07-2017
Skills
- Payment Collection
- POS Systems
- ID Verification
- Customer Service
- Payment Processing
- Cash Handling
- Inventory Management
- Cash Register Operation
- Customer Assistance
- Ordering and Stocking
- Money Handling
- Order Verification
- Patient Diagnosis
- Patient Education
- Primary Care
- Diagnosis and Treatment
- Family Medicine
Languages
Spanish
Native/ Bilingual
English
Elementary
Certification
- Food Handler Certification on 05/18/2023
Timeline
Cashier and Drive Thru Cashier
Los Tragones Tacos y Parrilladas
06.2023 - Current
Waitress
Los Tragones
02.2023 - 06.2023
Doctor
Public Health Department
09.2017 - 05.2022
Medicine
University of Medical Sciences
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