Neify Cure
Miami
Summary
Individual with a passion for organization and streamlining processes. Skilled in multi-tasking and working with a team to ensure success. Adept in utilizing a variety of software applications and applicant tracking systems. Exceptional customer service and communication skills. Adept at developing relationships with customers, colleagues, and management. Experienced in managing multi-line phone systems, greeting guests, and organizing office supplies.
Overview
5
5
years of professional experience
Work History
Legal Secretary
Universal Pain and Rehab
1 2022 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed
- Enhanced attorney productivity with proficient management of case files and schedules.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Contributed to positive client experiences by offering attentive support during consultations with attorneys.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
Supervisor
Pandora
2021.05 - 2022.01
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions
- Resolved customer complaints in a timely manner while ensuring customer satisfaction
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Human Resources Assistant
Opteconn GP
2019.11 - 2020.08
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees
- Prepared job postings for open positions on the company website and other job boards
- Managed employee relations issues including grievances, complaints, and disputes as needed.
Education
Bachelor Degree in Applied Psychology -
Autonomous University of the Caribbean
Skills
Adaptability
Problem Solving
Interpersonal Communication
Microsoft Office
Recruitment Oversight
Work Planning and Organization
Analytical Skills
Continuous Improvement
Excellent Communication
Teamwork and Collaboration
Team Player
Administrative Skills
References
Elizabeth Mora, Pandora Manager, (305) 417-1189, emora791@gmail.com
Timeline
Supervisor
Pandora
2021.05 - 2022.01
Human Resources Assistant
Opteconn GP
2019.11 - 2020.08
Legal Secretary
Universal Pain and Rehab
1 2022 - Current
Bachelor Degree in Applied Psychology -
Autonomous University of the Caribbean
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