Summary
Overview
Work History
Education
Skills
Timeline
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Neikko Robin

Medford

Summary

Been working in the Service Industry for about 5 years now. Bartending for four, to hosting and working my way up to different positions. I started Bartending with Texas Roadhouse and worked my way up to be their main Bartender and Bar trainer/ Training coordinator. Even working as a key manager for when I was needed. I've learned a lot about many mixed drinks through the years, taking care of guests and I have been challenging myself to become a strong worker and giving excellent service.

Overview

5
5
years of professional experience

Work History

Server

Texas Roadhouse
05.2024 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.

Bartender

Tucson Racket Club
12.2023 - 04.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Had to leave job to move back home

Bar Back / Bartender

Top Golf
07.2023 - 02.2024
  • Helped bartenders prepare for their shifts by stocking up bars and bar coolers
  • participating in new upcoming rollout drinks and learning new cocktails
  • helping out with beverages and guests at the bar

Bartender / Server

Hideout Steakhouse
02.2023 - 08.2023
  • I get to work with making new drinks for holidays and have learned a variety of new cocktails
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender

Gila River Wild Horse Pass
05.2022 - 01.2023
  • I worked at the casino for a short period of time due to traffic and where I was residing but learned a lot at my time there in a different environment besides the restaurant space I'm used too
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender

Texas Roadhouse
11.2021 - 01.2023
  • I got offered the postion of a Bartender when I came down to Arizona, starting off as a server and instead got put straight into training for the bar
  • Worked as the main bartender 5 days, sometimes 6 and was their bar trainer
  • I maintained bar cleanliness, made bulks for certain cocktails we needed and came up with easier and faster ways to provide great service

Host

Texas Roadhouse
09.2019 - 10.2021
  • I started off at this Texas Roadhouse as a Host, worked my way up to do everything on the ladder
  • At the end of my time there I mainly worked as a server, bar back and a trainer for most of the positions

Education

GED -

Rouge Community College
08.2017

Skills

  • Friendly and Outgoing
  • Attitude
  • Honesty and Integrity
  • Excellent Work Ethic
  • Teamwork Skills
  • Strong Memory Skills
  • Motivated Attitude
  • Food sales and promotion
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Texas Roadhouse
05.2024 - 01.2025

Bartender

Tucson Racket Club
12.2023 - 04.2024

Bar Back / Bartender

Top Golf
07.2023 - 02.2024

Bartender / Server

Hideout Steakhouse
02.2023 - 08.2023

Bartender

Gila River Wild Horse Pass
05.2022 - 01.2023

Bartender

Texas Roadhouse
11.2021 - 01.2023

Host

Texas Roadhouse
09.2019 - 10.2021

GED -

Rouge Community College

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Neikko Robin